Governance and Administration in AAM

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arpits88575721

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arpits88575721

arpits88575721

06-07-2019

Any idea why I am not seeing anything under administration within AAM interface although I am product admin?

Where can I get & set option around limits of traits, segments, destinations.

Is this now available at experience cloud level ? I can't access https://admin.demdex.com/

How can I ensure that certain audience created in AAM don't show up in Adobe analytics?

Accepted Solutions (1)

Accepted Solutions (1)

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Andrey_Osadchuk

MVP

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Andrey_Osadchuk

MVP

Andrey_Osadchuk
MVP

08-07-2019

Arpits,

How can you be sure you have admin rights if you can't see any menus under Administration? Can you see anywhere you are an AAM admin?

Be aware the System Admin in Experience Cloud does not include admin access to any of the products (solutions). An explicit product specific admin permissions have to be granted.

Answers (7)

Answers (7)

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shweta_singh

Employee

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shweta_singh

Employee

shweta_singh
Employee

14-07-2019

Hi arpits88575721

My name is Shweta and I am from audience manager support team.Please help me with your email Id and company,so that I can validate your access from the backend.

Regards,

Shweta

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Andrey_Osadchuk

MVP

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Andrey_Osadchuk

MVP

Andrey_Osadchuk
MVP

08-07-2019

I would advise to contact Adobe Customer Care, maybe something was not properly provisioned.

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shweta_singh

Employee

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shweta_singh

Employee

shweta_singh
Employee

20-08-2019

Hi arpits88575721,

My name is Shweta and I am from audience manager support team.Please help me with your email Id and company,so that I can validate your access from the backend.

Regards,

Shweta

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Gaurang

Community Manager

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Gaurang

Community Manager

Gaurang
Community Manager

16-08-2019

Hey Arpit,

Did get access and were you able to resolve your query?

Thanks,

Gaurang

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arpits88575721

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arpits88575721

arpits88575721

08-07-2019

I see AAM included under my admin settings that I can access through experience cloud admin console (see screenshot below) but no option visible at AAM interface administration. What I was trying to say that since I am system admin I can control access to individual product access but this is little confusing.

Admin aam 2.JPG

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arpits88575721

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arpits88575721

arpits88575721

08-07-2019

Thanks but I don't see any access issue because I am system admin. But in AAM interface I don't see any option under administration tab.

admin aam.JPG

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Andrey_Osadchuk

MVP

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Andrey_Osadchuk

MVP

Andrey_Osadchuk
MVP

08-07-2019

Double check your permissions in Admin Console (adminconsole.adobe.com). Then access AAM through Experience Cloud (experiencecloud.adobe.com).

The limitations is the read-only info and can be seen at Administration > Limits.

The audiences (segments) shared with Analytics can be chosen in the Adobe Analytics Destination.