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  • 11/28/19
    We noticed a general issue with how Adobe processes its data. If 2 Hits happen in the same second - e.g. a tracked click on a Teaser link and the Pageview of the next page, Adobe Analytics seems to order them in the wrong way - or in a random way. This leads to problems with Fallout Reports and Sequ...

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  • 11/28/19
    Hi Support Team,I want to change the language of my Adobe tools and have everyone in English. Currently, I have a mix of French and English in Analytics for instanceBut I have no access to the language in my settings, and can not change it.What is the solution?Thanks and regards,Françoise Gayfrancoi...

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  • 11/28/19
    Hey guys, i have read so much about hit, visit and visitor segments, but we do not get this problem:How Analytics is tracking in this case? We had a campaign, where Adobe View Tracking was activated for a campaign (therefore we have created the Segment "iq 346600", just to track this campaign). The ...

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  • 11/27/19
    My Last Touch Marketing Channel report is picking up appx. 20% of Paid Search under Natural Search.I have setup utm_medium params to identify Paid Search traffic [utm_medium=cpc].As you can see in below Workspace for Last Touch report, the breakdown containing cpc actually has a First Touch channel ...

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  • 11/27/19
    Hello,I was wondering what analysts consider a best practice for when campaign tracking code should expire.I'm interested in this in addition because:If traffic came to the site under email.The campaign expired after 15 days due to campaign expiration logic.The same unique visitor came back to the s...

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  • 11/26/19
    Hi there,We have several people that have left the business since we implemented Adobe Experience Cloud. We have removed their accounts/product access/details through the Admin Console, however, all users still appear in the User list within Analytics (Admin > Analytics Users & Assets). It's not tha...

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  • 11/26/19
    Hi there.I'm not sure if this is how it is supposed to behave, but does the data within an Analytics workspace, associated with a Target activity, disappear once that activity is archived? We had a workspace that was showing the data from an activity all the while the activity had been de-activated ...

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  • 11/26/19
    Recently the "Grand Total" aka "Report Suite Total" was added to Workspace reports, the light grey number that shows up under the total for my metrics. In Ad Hoc when I export my reports that number is included.  I am attempting to export a report I converted to Workspace and this number is not bein...

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  • 11/25/19
    I understand that marketing channels are assigned at the hit level and you can therefore have multiple channels assigned to a single visit. My questions is, is there a way around that? All I want is the marketing channel that originated the the visit to be assigned to the visit and not be overwritte...

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  • 11/25/19
    My organization is looking to discontinue our use of Adobe Media Optimizer and track our Campaigns directly using the Conversion Classification - s.campaign_variable (text).  Has anyone else ever made this transition before?  My research has shown me that there are two methods, either through UTMs (...

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