Hi Everyone As we're trying to onboard a few data sets for our clients onto Customer Journey Analytics, we realized that XDM DateTime fields are not supported for import via the data view - they simply are not selectable within the interface. Is there any reason for this as this type of field is...
Hi, I have a data extraction request but the file size is quite high, so I need help on downloading approx 1GB of data in a quicker way, which is not allowing to extract the data.
I can't load analytics i get this error.I Can't get to the support at all.How can I chat with support to sort out the problems ? I am editing this post, because I cannot reply ... I tried this procedure, but it still doesn't work, for info this occurs evenly on all browsers I can try.
Hi, I want to create a segment about people that seen page A then page B and after exit.I used the new panel available in Analytics : 'Next or previous item' to create the segment automatically but so I have only page A then page B. So it looks like that: First container is on hit level and the ...
Dear All: I found that in my reports there are less page views than unique visitors. 307 Unique Visitors but only 300 page view? If a user visits Portal at least one "Page views" is counted,so "Page views" should be greater than or equal to the unique visitor, why the count of Page views less than...
Hi! We've implemented AEPAssurance v1.0 within our iOS mobile App. Within the Assurance dashboard, when selecting the Analytics Events tab, we only see one analytic event showing at a time. This should be showing a full list of all events that have fired. Any help would be appreciated. Thanks...
Hi, We see in our analytics that there is a difference between the ratio of media starts and content starts for iOS and Android. For iOS this is good, but for android there are many media starts, but after that barely any content starts are measured anymore. We can't figure out why the content sta...
Hi all, with my team we implemented the Analytics solition via AEP SDK (i mean we don't use directly the analytics extension but in the Launch property we use only AEP Edge Network Extension and in the chosen datastream we enable analytics). My question is: if i want to see the lifeCycle metric...
We are tracking form Abandonment as event when user click any link within the page and also last accessed field has been captured via Data Layer. Is there any way we can track form Abandonment when user click browser close Icon or abandon the page and open separate browser tab? Thanks