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Coffee Break: Join us on Wednesday, April 5th at 10am PT to chat with Ben Gaines, Director of Product Management for Adobe Analytics. Ben will be online to answer your Analytics and Adobe Summit questions.

WebsiteBot Plug-in and Flagging Users with Accessibility Challenges


Level 2

At the 2021 Summit, @BenjaminGaines introduced the websiteBot Plug-In at "Tips & Tricks". The plug-in identifies bot desktop visitors by adding an event listener for mouse movement and assumes that if a "user" doesn't move their mouse, then it's likely a bot.


However, users on a website may have accessibility challenges and choose to use a keyboard to navigate (i.e. they may not move their mouse at all). 

There were a couple comments in the live chat about this concern as well.


Is it possible that the Plug-In might incorrectly flag users with accessibility challenges who don't move their mouse? I understand the plug-in isn't a "silver bullet" to clean up all bot reporting, but just wondering if this consideration was baked in.


cc @jantzen_b 

3 Replies


Level 10

Great question. Let me see what I can find out from the team. 



Hi @catherine_kumseun. This is a valid concern, and our Consulting team is going to add functionality to the plug-in to account for keyboard usage. Keep an eye on the plug-in page in our documentation for updates once that is done!