You should need to just log in via experience.adobe.com. If you are
having trouble, please try using incognito mode on your browser or try a
new browser entirely. If the issue still persists, try contacting
customer care.
https://experienceleague.adobe.com/?lang=en&support-solution=General#support
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Hi, the subscription your are referencing is likely from our Creative or
Document Cloud products. Adobe Experience Cloud does not offer
subscriptions to individual users that I am aware of. You may have
better luck posting your question over at community.adobe.com Cheers,
Jantzen
Hello, Sorry to hear you are having a hard time getting the support you
need. All the users here on the forums are real people here to help. If
you want to post your question in one of the solution communities it
will likely be seen by several experts. If you'd prefer more of a 1:1
conversation, you can contact support through the following ways: Email:
clientcare@adobe.com Phone: 1-800-497-0335 (U.S. & Canada) Phone numbers
for other regions Online Portal:
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Yes, we can migrate an Experience League forums user. Please have them
private message one of the community admins and we can help them migrate
the account.
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Thanks for the additional context. Outside of the advice already
offered, I'm not sure i have much to add. These types of questions are
often very difficult if not impossible to answer due to how many
different scenarios there would be to cover. The best advice we
typically give to our Analytics customer is to analyze trends rather
than deep inspection of the raw numbers. Due to the nature of the
tracking technology and its dependancies on things like browser cookies,
we cant and shouldn't assum...
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It appears this may have been a bug with either Excel or Report Builder.
If you continue to experience this issue, please open a ticket with
Customer Care so they can replicate the bug and log it for our
engineering team.
https://experienceleague.adobe.com/?support-solution=General#support
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