Product Communities

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2024, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for Adobe Campaign.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving skills today by expl

URL Cache flush at dispatcher on Page Publishing  by Pulkit VashisthaOverviewThis is a use case in which one would need to clear cache of a URL ( e.g. API URL ) on publishing of a page from author instance to publish instance.This solution is for AEM on prem. Prerequisites1. You need to have a flush agent configured from publish to dispatcher.    You can configure the same at http://[host]:[port]/etc/replication/agents.publish.html2. ACS Commons is required for implementation of above use case. SolutionFirst of all you need to create a Sling Event Handler to work on publisher to catch publishing events.  @8220494(service = EventHandler.class, immediate = true, property = { Constants.SERVICE_DESCRIPTION + "=Listener on page replication to clear url cache", EventConstants.EVENT_TOPIC + "=" + ReplicationEvent.EVENT_TOPIC }) public class CacheInvalidateListener implements EventHandler { @32

With required transition to the New Home Experience on 10/17 (planned), would other admins here have interest in sharing best practices or training ideas, as well as pinch points among others managing their way through this? If so reply here and I can coordinate conversations among interested folks in the next 1-2 weeks, and set up a support group of sorts. 

Welcome to the latest Expert Insights episode!  I’m @cynthiaboon, your “On-Demand” Workfront CSM. Ever wonder how other customers use Workfront? Looking for unique ways to solve your organizational challenges and support your processes?   We were lucky enough to have Kiersten Kollins - @kierstenkollins, Senior Marketing Ops Technologist at DSW, join our Retail Industry Circle event in May, where she shared their non-traditional Workfront workflows to manage their team’s work.   You’ll be amazed at all the fantastic ideas she shares, including:  Bypassing the traditional request queue and issue approach, and leverage project templates to quickly spin up work.  Creating custom reporting to track the “peaks and valleys” of their campaigns for capacity planning.  Customizing their terminology to ensure that the system reflects the culture of the organization.  Initiating Creative Brief reviews to match the needs of their users and project

Hello, for me an my team (working on a client implementation) the move to unified experience has been more of a roadblock/nuisance than benefit.  Especially annoying are bugs like "breaking browser history" (Chrome/Win) because they don't appear immediately but dang, on everyone of my active windows the back/forward buttons are useless after working in the tab for a bit.  Then we have forced logouts (in-session) - eg. when I am in unified experience, and then click a link with short-form URL {domain}.my.workfront.com > immediately logged out. Personally (without evidence) I blame the use of hash-routing instead of using "real" URLs. A fun fact: When you paste the URLs from unified experience into a Powerpoint Online deck - they break: PowerPoint online will click to the main URL (stuff before the #) - although Powerpoint on the laptop can handle it.  I am curious what the plan is to cleanup this unified experience business. I just want my tool

Experience League LIVE: AI Bash - Unlocking the Power of AI Assistant in Adobe Experience Platform Applications and Campaign   Register Here: AI Bash - Unlocking the Power of AI Assistant in Adobe Experience Platform Applications and Campaign  Event Details AI-driven tools are transforming the way we engage customers and streamline workflows. Join our AI-themed Experience League Live webinar to keep up at the pace of innovation and learn how Adobe’s capabilities will accelerate your productivity. Join our Adobe product experts to explore how AI Assistant transforms customer interactions and enhances productivity in Adobe Experience Cloud Applications and Adobe Campaign.  This live session gives you the opportunity to ask questions in the chat and get answers from the experts. Can’t make it? Sign up anyway and we'll send you the recording afterward. We hope to see you there!   Live Webinar Date: Thursday, September 26th Live Webinar Time: 8.30 AM PT &n

Experience League LIVE: AI Bash - Unlocking the Power of AI Assistant in Adobe Experience Platform Applications and Campaign   Register Here: AI Bash - Unlocking the Power of AI Assistant in Adobe Experience Platform Applications and Campaign  Event Details AI-driven tools are transforming the way we engage customers and streamline workflows. Join our AI-themed Experience League Live webinar to keep up at the pace of innovation and learn how Adobe’s capabilities will accelerate your productivity. Join our Adobe product experts to explore how AI Assistant transforms customer interactions and enhances productivity in Adobe Experience Cloud Applications and Adobe Campaign.  This live session gives you the opportunity to ask questions in the chat and get answers from the experts. Can’t make it? Sign up anyway and we'll send you the recording afterward. We hope to see you there!   Live Webinar Date: Thursday, September 26th Live Webinar Time: 8.30 AM PT  

Hello Community,    Welcome to the Adobe Marketo Engage Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Marketo Engage Community Mentor, Carissa Russell (@carissarussell) who will be here to guide and support you and your peers with your Adobe Marketo Engage questions as you prepare for your Adobe Marketo Engage Business Practitioner Expert (AD0-E559) exam, through to the end of the program.     A little bit about your Adobe Marketo Engage Community Mentor, Carissa:     Carissa Russell has enjoyed working in marketing automation/operations for ten years. She is currently the Senior Marketing Operations Analyst for McGraw Hill, and is a 3x Marketo Engage Champion, Adobe Subject Matter Expert, MCE and former Fearless 50. She has previous expertise administering marketing automation platforms, managing marketing tech stacks and integrating system tools. She is passiona

Hi, I have created a workflow. Added the workflow and workflow path in the filter.xml as<filter root="/apps/settings/workflow/notification/email/content-review" mode="update"/>but every time I deploy the code, the workflow doesn't sync automatically. It has to synced manually. Is there any way to make it sync automatically? should I use different mode? Thank you.

I'm using AEM 6.5.15 and I have updated the Dam Update Asset Workflow.   In the Process Thumbnail step, we have updated Skip Mime Types field available at Thumbnail Tab and in the Web Enabled Image Tab, we have updated the  Skip List field. Please refer the below screenshots for the changes.   The changes are done in both /var workflow model path and in /conf path. Now, after a regular Teamcity build deployment, each time I need to do a manual sync in the workflow page to make the functionality work.   Any way to resolve this problem? I tried adding lastSynced, cq:lastModifiedBy and cq:lastModified which doesn't solve the actual problem. Can someone help with the solution. Kindly let me know.   Thanks in advance.     RegardsSHYAMSUNDAR TK

There is an issue in AEM DAM where multiple assets are sharing the same dam:sha1 value, despite being distinct files. These assets were uploaded via a different server, and when downloaded, they have a file size of 0 KB and most of them has status: Error [Upload failed]. AEM version: 6.5 What could be the cause of these assets having the same dam:sha1 value, and how can this issue be resolved?Thanks.

Workfront can transform the way people plan, execute, and automate work.  Centralized intake provides visibility into work in progress, templates and automated workflows that standardize and streamline processes, integrations allow for speed at scale, and robust reporting helps communicate the success of your work.    Looking for guidance on how to realize the most value from your Workfront efforts? Senior Customer Success Manager, Kait Winchell, shares her experience, along with industry best practices and recommendations to help your organization get the most from Workfront.   If you weren't able to attend the session, we have the presentation and recording available for you below.  Workshop recording  Slide Deck PDF  We've attached the editable version of the presentation at the bottom of this post to give you an template for sharing value with your leadership. Interested in learning more about the Blueprints we discussed? Review and inst

    Join the Workfront Skill Exchange on August 15, 2024  Hello, Workfront Community!    We're excited to announce that registration is now open for our free, 3-hour digital learning event. Date: Thursday, August 15, 2024 Time: 9:00 a.m. - 12:00 p.m. Pacific This event is tailored for System Admins, Group Admins, Project Managers, and power users, with a keynote presentation from Richard Whitehead, Director of Workfront Product Marketing.   Choose from two tracks: Learn (beginner): Led by Adobe SMEs Grow (intermediate/advanced): Led by expert customers Get your questions answered in a live Q&A with the presenters and participate in a very active group chat with your peers during every session.    Can't make it? Register anyway to receive the recording. Register now and elevate your Workfront skills!    

Hi People, Good Day!I have been facing a issue with Preview as well as compare version option with page versioning in AEM 6.517  as well as 6.5.21.I have checked in the CRx the node exists under the /tmp/versionhistory/ folder but no preview is getting generated.   Any possible solution for this problem. Thank You.

I have created live copy of a site as I wanted to reuse maximum content from main site.But I want to use different Header experience fragment for the live copy site.Can i get help in creating different experience fragment for different live copy sites?

Authors:@annamalai , Sr. Product Manager@richbeaver , Software ArchitectSummaryWe are thrilled to announce the release of one of our most powerful features to date: Drill Throughs in Query Pro Mode. This innovative capability transforms how you navigate and explore your data, allowing you to move seamlessly from high-level overviews to in-depth reports without missing a beat.Dive Deeper with EaseWith Drill Throughs, you can now navigate effortlessly from any chart to a new dashboard, enabling a multi-layered exploration of your data. Whether you’re analyzing sales trends, customer behavior, or operational metrics, this feature allows you to transition smoothly between different levels of granularity, ensuring that you always have the context you need.Continuity Across DashboardsThe system automatically passes global filters and date range filters from the source to target dashboards, ensuring that the analysis you start is seamlessly continued across the entire Drill Through

IntroductionIn the data-driven world of today, having the right tools to visualize and analyze your data is more crucial than ever. We are thrilled to announce Query Pro Mode: a series of powerful upgrades to Data Distiller Customizable Insights, designed to supercharge your dashboards and bring your SQL data analysis to the next level. We believe these features will be a game changer for both technical and non-technical personas.Video DemonstrationExperience these features in action in my comprehensive video demo, where I build a fully functioning dashboard from scratch using the Consent insights data model I created in my previous blog. Watch as I navigate through the capabilities of Query Pro Mode, showcasing data manipulation and visualization.Watch the demo hereNew Features with Query Pro ModeSeamless SQL Editor IntegrationWe've integrated an advanced SQL Editor directly into the dashboard environment, making it effortless to author charts and apply global filters. This feature em

Join us for an exclusive live webinar where we'll unveil the latest updates and future directions of Adobe Marketo Engage and Adobe Journey Optimizer B2B Edition!   Register Now   This 45-minute roadmap session is your golden opportunity to get a firsthand look at what's coming next, ask questions, and engage directly with our product team. Whether you're a long-time user or just curious about what we have in store, this webinar will provide valuable insights into how our product can better serve your needs.   Don't miss this chance to contribute your thoughts and questions during our open Q&A. Reserve your spot today and be part of shaping the future of Adobe!

I have finally gotten Forms Designer (v6.5) installed on my Windows 10 Enterprise PC at work, have opened an existing PDF, attached an XML source file and mapped the fields, but do no see any of the data mapped to the fields in PDF Preview.Any documentation I've been able to find leaves much to be desired. I can't find an internal contact and I'm not getting any response from our Adobe rep so I'm turning to the community in hopes that someone can point me in the right direction: requirements (do I need Acrobat Pro or some extension to make this work with Forms Designer)? Is there something I need to do with the PDF prior to attaching the XML source? Thanks in advance.

Hi All, I have followed this blog (Experiencing Adobe Experience Manager (AEM, CQ): AEM Cloud Service - Multiple Composite Multifields in Content Fragments Editor ) to create below CF with composite multifield using custom js.            Can we achieve the same without using custom JS? If anyone has an idea, please let me know.Thanks,Sravani.

Hi, We are setting up a new project, where the developers are making use of the AEM JSON exporter to create a file with the name "pagename.model.json" for an incoming request, which is then used by the Angular code on the browser to render the webpage.  I have added a rewrite rule to mask the path "/content/<project-name>" in the URL with the following rule.  RewriteRule ^/(.*) /content/<project-name>/$1 [PT] The rewrite is working as expected for the HTML pages, however, the model.json files are being called twice once without the "/content/<project-name>" and once with it, which is causing a couple of issues in the page rendering. Is there any way to eliminate the call with the content path?

Hello,   I'm trying to integrate AEM and Adobe target through Adobe I/O and launch. I have configured target to the WKND site. The issue is that I see only default experience.   Below are the brief steps I have followed. Create property in AEP launch. Followed this document. Create Projects (one for adobe target and other for AEP launch API) in adobe developer console. Create two IMS configurations in AEM. One for AEP launch and another for target. Use the public key created in AEM IMS config inside I/O console to create JWT and finish up the IMS setup in AEM. Followed this document for IMS setup. Received successful connection test in AEM for both IMS configs. Configure Adobe target cloud configuration in AEM using the IMS config just created. Configure the target cloud service in WKND root page properties.   I can see the launch script loading on Page load. Below is a screen shot of the adobe experience platform debugger tool. Any activities that I create in AEM are

Marketo released Self-Service Flow Steps (SSFS) last summer and I’ve been shocked that more people haven’t been talking about it.  I’ve been working with Marketo over a decade, and for me this is an absolute game changer.  I have spent the past year building dozens of custom flow steps, and I’ve been amazed with the things we’re able to do that were previously impossible. The biggest challenge I’ve had is the lack of information available.  While Adobe has done a great job with the documentation, there doesn’t seem to be many people in the community using this feature, or at least none writing about it.  That is why I want to share my experience. Primarily, what Self Service Flow Steps are, and how they solve 5 major limitations of webhooks.    First, what are Self-Service Flow Steps?   In Marketo, smart campaigns are where all of the action happens. You are probably familiar with the standard list of flow actions.  And, if you’ve used Marketo fo

    Adobe's Product Adoption team is excited to present the members of '24-'25 Adobe Marketo Engage Champion Program. These Champions exemplify the best of the best Adobe Marketo Engage Users from around the globe. Every year those that are selected as an Adobe Champion will share their knowledge on Marketing Nation, Experience League, Champion Office Hours & Deep Dives along with other virtual and in-person Adobe events and Marketo Engage User Groups.   These 40 individuals play a key role in helping others learn best practices, tips & tricks and strategies on how maximize your utilization of Marketo Engage.   View the 2024-2025 Adobe Marketo Engage Champion Class   For more information on what it means to be an Adobe Champion and how to apply for the 2025-2025 program, check out our blog.

Conversational Flows are a powerful tool that can be used to improve your customer experience and achieve your business goals. Here are a few use cases:   Qualify leads: You can use Conversational Flows to ask visitors questions about their needs and interests. This information can then be used to qualify leads and route them to the appropriate sales representative. For example, you could create a Conversational Flow that asks visitors if they are interested in learning more about a specific product or service. If the visitor says yes, the Conversational Flow can then ask them additional questions to qualify their lead status. Provide customer support: Conversational Flows can also be used to provide customer support. For example, you could create a Conversational Flow that answers common questions about your products or services, or that helps customers troubleshoot problems. You could also use Conversational Flows to collect feedback from customers. Upsell and cross-s