Product Communities

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our 

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEM.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring our&

Hi All,Has anyone had success applying retention to the AEP Data Lake. Not TTL from a dataset perspective, but at the DL level itself. A successful POC for us would be the ability to delete an old batch.Would the best way, be to use the following: https://developer.adobe.com/experience-platform-apis/references/catalog/#operation/listBatches

Hi all, I want to debug aem code line by line and examine values of variables. Could you point me to a tutorial for this please.I do not need any complex code to debug. Just a simple component with a small Sling Model will be enough. I have Visual Studio Code. Appreciate all your replies. Thanks,RK.

Hi All, We are currently on aem 6.5.10 on prem aem.We have a requirement to populate the dropdown [enumeration] dynamically in content fragment model. However, when i tried to create a model with datatype as enumeration , this is what gets created , datasource with sling:resourceType as dam/cfm/admin/components/datasources/optionrendererWith this even the static values given in model are not getting rendered in content fragment created from that model.Now , when I update the resourceType for datasource to 'dam/cfm/admin/components/datasources/optionrendererenumeration' , the static values get populated (The reason I tried this was, since for options added it created optionsMultifield node and then when i went and checked the dam/cfm/models/editor/components/datatypeproperties/optionsmultifield/optionsmultifield.html , i found that it resolves to datassourcedam/cfm/admin/components/datasources/optionrendererenumeration", line no 37 Now I have to make the dropdown val

Hello, I am wanting to build my own Page Report. The default Page Report is almost what I need. However, I am looking to add a Date Range field or a Date field that I can enter a date and it will only return results that are Newer than that date. Any guidance is appreciated. The purpose of this report is that we need to send a list of pages we have published to our management team weekly.  Thanks

We are using an image map to define different areas of an image that link to different URLs. However, in our AJO email template, these URLs are not being tracked. Does AJO support tracking for image map links in emails?

I have one field mapped into AEP Inbound flow through a calculated field.Field - fieldofplay[] string array typeCalculated field formula - iif(_eycom.personDetails.fieldOfPlay[0] != '',_eycom.personDetails.fieldOfPlay[0], '') +iif(_eycom.personDetails.fieldOfPlay[1] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[1], '') +iif(_eycom.personDetails.fieldOfPlay[2] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[2], '') +iif(_eycom.personDetails.fieldOfPlay[3] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[3], '') +iif(_eycom.personDetails.fieldOfPlay[4] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[4], '') +iif(_eycom.personDetails.fieldOfPlay[5] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[5], '') +iif(_eycom.personDetails.fieldOfPlay[6] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[6], '') +iif(_eycom.personDetails.fieldOfPlay[7] !=  null, ', ' + _eycom.personDetails.fieldOfPlay[7], '') +iif(_eycom.personDetails.fieldOfPlay[8]

Hi All,I'm currently working on cleaning up inactive users and groups from our system. However, before I go ahead and delete these I want to create a backup. Just in case there are any issues later then I can revert to this package to restore everything.I tried creating the backup using ACL Packager available as part of ACS commons and deployed that to my local in order to test it out. I used the "MergePreserve" option for Access Control Handling while deploying the package. However, I find a few properties missing here and there for all the user groups (attached screenshots).Higher environment:Local:Would really appreciate any suggestions for creating a complete backup of the users, groups and all their permissions. Thank youHarshita Malhotra  

I wanted to check the permissions of all my portfolios but there is no native field for such column. The one field which is giving me some data is - "Category - shared with". Is there anyone who has created such a report where one can see Portfolio name, Portfolio Manager, Group name and who all have access to the Portfolio (View/Manage)?

Hello Team, We are exploring ways to bring more automation & intelligence to audience creation. Has anyone integrated external ML tools with AAM for dynamic audience creation? If yes please share some insight which can help us.

Hi folks,We recently migrated our app's Adobe Analytics implementation from the legacy Adobe Mobile SDK to the newer Adobe Experience Platform (AEP) SDK.During testing, we observed a significant change in how visitor IDs are tracked. Previously, visitor identity was maintained using the AID (Analytics ID), whereas the AEP SDK now uses the MID (ECID).This has introduced a challenge in app update scenarios:Existing users have an AID from the previous SDK.After updating to the new version of the app, they are assigned a new MID.In the first call after the update, both the old AID and the new MID are passed together. (In some case we do observe that the AID is passed in all hits along with the MID)However, when analyzing the data for the test session, it appears that these are being counted as two separate unique visitors, resulting in a discrepancy in the unique visitor count for returning users. I came across Adobe documentation that explains how a similar issue is managed on the we

Hello Team,Is there any way to configure the number of days or use another method to automatically remove unused audiences?Example: If an audience has not been used for 60 days, it should be removed.

Hi Community,I have a website, TikMoneyCalc.com, which provides tools for tracking and calculating earnings. I would like to know how to integrate my site with Adobe Audience Manager to manage audience data effectively and leverage it for insights and segmentation.Could anyone guide me on the steps to:Set up data collection for visitor interactions on my site?Use Audience Manager to categorize visitors based on their usage patterns?Ensure seamless integration with my current analytics setup?Thank you in advance for your help!

Is it possible to enable capturing the Android id and IDFA using AEP Mobile SDK?

Hi Community,We have a request queue with a calculated field adding certain capacity points for certain requests:1. Creating New content for Sprint x has 2 points2. Updating existing content for Sprint x has 1 point3. Re-using existing content for Sprint x has 0 points.How do I set up a calculated field, that is adding up all the calculated fields from all incoming requests into one field to determine the capacity for sprint x?Thanks in advance

Hey there! We just launched a new campaign with event forwading. I tested the body of the event that I was going to be sending over thoroughly to ensure that it is correct, but when I actually published it, I'm seeing a 1% error rate.Of course 99% success is great - but I'm trying to diagnose what is wrong with these events to update my code and I'm not sure where to look to identify the issue. I've looked in the monitoring UI and all I get back is a 400 bad request, and my destination platform does not provide any useful feedback for what went wrong.Has anyone else ran into this issue? How did you diagnose the problem?Appreciate any insight here!

Hi Everyone,  We are looking for software that is a data enrichment tool and is integrated with Marketo that scans auto-reply emails and updates email address based on the information written in the auto-replies. 

EVENT CONCLUDED - Thanks for your questions!   Join us for this AMA on May 28th, 2025 from 9 AM PST to 10 AM PST, as our product expert Li Gao (@ligao) walks you the key benefits, best practices, and use cases for the Advanced BI Analytics reporting capabilities, coming soon to your Marketo Engage instance!   Advanced BI Analytics, formerly known as Revenue Explorer or Revenue Cycle Explorer, represents a significant evolution of the embedded custom reporting functionality within Marketo Engage. While maintaining compatibility with existing reporting data models, it now leverages the Snowflake data warehouse for enhanced performance and integrates embedded Power BI for a modern, intuitive, and interactive visualization experience. This advanced platform empowers users to uncover deeper insights, optimize performance, and create compelling data-driven narratives without requiring data engineering expertise or prolonged development cycles. Advanced BI Analytics is currently in

We have a meeting every week to discuss new photo and video projects with our studio team. We'd like use a WF report to automate creation of the agenda. I have a report that filters the requests and shows the needed data. I'd like to add a timeslot as a column in the report.  The first request entered each week should be assigned a 1pm timeslot. Each request after that is assigned the next timeslot in 15 minute increments. I am pretty good with report text mode and calculated fields. Has anyone done that before? 

Dear community, I was tasked with connecting Streaming Event Data into AEP using Kafka. I was following "This Link" (https://experienceleague.adobe.com/en/docs/platform-learn/tutorial-one-adobe/activation/rtcdpb2c/rtcdp26/ex2) "Link 2" (https://experienceleague.adobe.com/en/docs/platform-learn/tutorial-one-adobe/activation/rtcdpb2c/rtcdp26/ex3) and "Link 3" (https://experienceleague.adobe.com/en/docs/platform-learn/tutorial-one-adobe/activation/rtcdpb2c/rtcdp26/ex4). The first time I completed all these three links, I was able to finsih the exercise. The nex day, I was following the same steps and I was able to achieve the same results. However, one day when I try to access the connection, I was following the exact same steps but I ran into some errors. The following three steps what I have been using everytime I wants to restart Kafka connection each day. 1. bin/zookeeper-server-start.sh config/zookeeper.properties ( in "This Link" or 2.6.2)2. bin/kafka-server