Product Communities

Did You Know? Basic Text Mode Filters for Beginners At Workfront, we are passionate about creating real solutions that provide you with a better, more productive work experience. The next several blogs will focus on a topic you asked for — basic text mode for beginners. Why Text Mode: Text mode unleashes the full power of Workfront reporting capabilities; unlocking your data in ways that make more business sense to your organization - for example, by combining columns, or accessing a wider variety of fields, including your custom fields.   This week we’re sharing some introductory notes, along with a few examples of text mode for filters. Text mode is the programming language used to create reports in Workfront. Although you may not realize it, each time you add a filter to a report, text mode is applied in the background. The clean user-friendly interface of the Report Builder was designed for people like you and I, who don’t have programming e

Hi all, I created an Adaptive form and one of the requirements was to mask the PII information (SSN) on the form as the user types and exits the field. For this I have created a JS function that takes the value and replaces first five characters with * (asterisk) and sets the value back on the text field. This is working fine.  Now as the user clicks back into the field, i wanted to show the original value. For this, i created a hidden field and before calling the mask JS function on the field exit, i also set the value of this hidden field with original value of the SSN. But i am unable to find an event that matches the ENTER event or Click event to trigger this script. I have built this form using Foundation components. Any ideas to implement would be helpful. Thanks,Abhishek

Hi! I am trying to add Adobe AEMDS Core Document Manager Support (adobe-aemds-core-manager), but I don't know where to find it out.  How can I download it to classpath in order to ensure that bundle is present in AEM and it will resolve DocumentSourceHandler class?  Thanks.  Also, do I need to get special authorization from Adobe to install it?

I have a form that is in Landscape orientation in the designer view, it prints as landscape when printing in PDF form from the file storage area. However, when linked through a server to print automatically it prints in portrait mode with all the landscapes settings, so everything looks small in the top half of the page with some information cut off. Same server, same printer, same settings I have on another form, and that ones does print properly in landscape mode. This other one existed first.I already tried saving the one that works with another name and editing there and it still does not print properly.  Any ideas? 

I love to see the back and forth, full story of review rounds so we can identify bottlenecks directly through tasks, but it is more admin / tasks to work through. How do you prefer to structure you review rounds? Similar detail, more agile open ended Create Design // Receive Approval tasks?    My preference: Create Design and Send Proof Receive Changes Create Design V2 and Send Proof Receive Changes Create Design V3 and Send Proof Receive Final Approval

Fellow AEM folks, The pressure to go "Headless" or "Hybrid" is real. Every client and every project seems to be asking for it. But is it always the right answer? The Good: For those who have made the leap, what was the biggest actual benefit you achieved? (e.g., developer freedom, faster site speed) The Bad: What was the most unexpected downside or complexity you faced? (e.g., content preview, author experience, cost) The Verdict: Is Headless AEM a must-have for future-proofing, or is it an overkill solution for most common use cases? When should a traditional AEM setup still be the preferred choice? Let's get past the jargon and talk about what really works (and what doesn't).

Hi All,I've got a Workfront webhook as the first module of a Fusion scenario. The scenario is meant to run when the Home Team of an active Workfront user is updated - but it's not working.Here's how it's configured:Record type: User State: New state Filters: HomeTeamID Changed AND IsActive EQUAL true AND connection updates included Record Origin: Updated Record OnlyWhen I update an active user's Home Team, the webhook is not called so the scenario does not run.I did some testing and figured that the issue is caused by the filter IsActive EQUAL true.If I create a webhook withouth that filter, it just works fine. (Obviously it is also called when an inactive user's Home Team is updated - which is not what I want.)Record type: User State: New state Filters: HomeTeamID Changed AND connection updates included Record Origin: Updated Record Only Can someone please tell me what is wrong with this filter?Thank you,Tibor

Everyone talks about Core Components, Cloud Service, and AI… but what about the hidden gems? Is there a little-known feature you use daily that saves tons of time? A workflow hack? A deployment trick? A authoring shortcut? Something that made you say, “Why didn’t I know about this earlier?!” Share your secret weapons!

Marketo recently added a bunch of new {{trigger.tokens}} that can help reduce the number of nearly-redundant trigger campaigns, always a good thing.   Some of the tokens are relatively “raw,” though: they output unique IDs, not friendly names. Massaging those into values suitable for people like sales owners takes a little work.   Going global to avoid local bloat We had a request the other day for alerts on Program Status is Changed, where the New Status is in a list of interesting statuses and the program is any program in the instance. The alert email also has to include the new status.   Such a campaign can of course be added at the program level: trigger on Program Status is Changed constrain on Program [is] <this program>, New Status [is] <list> include {{member.status}} in the email   The problem is you’d have to do this for every program, forever. Nobody wants that. Instead, we wanted a single global campaign triggering on Program Status is C

Have any of you that might be on the Ultimate license term used or experimented with Business Rules (underneath Setup)?  I have found it can be a good tool, like a Swiss Army knife, to use in situations where you might not think of a solution.  I'll share a few instances below that have been useful for our firm and would love to hear how others utilize the function.   Users not attaching document to request - users were forgetting to attach docs (think brief) to requests and just submitting, making it difficult to supporting teams to know what was needed.  A business rule was created that looked at that project request queue and to see if the has Documents=false on the request.  False means no docs on the request so when user clicks Submit the request doesn't submit and they get a red banner message telling them to include document for submission...attach a document and the submission goes through. Assure an answer in a section of a form - we have a

Our team is a small Marketing team, and we have a need for an all-inclusive Content Calendar (screenshot below) that can show:Spans of campaign in-market time (not working on the project time, but actual in-market/after launch time)Individual Launch dates for items like social posts, email sends, blog posts, PR posts, etc.I've done my best to solve 50% of this (the individual launch dates) by using little emoji's in each "Launch" task in a Project Timeline, so that it auto-populates on our Calendar. However, I have not been able to figure out a way to automate the spans of the dates that a campaign is in-market. It's making me crazy. For now, I'm manually adding them, but I'd love to fix that.How are you doing this, if you are?? Or, even if you have something similar, bring it on! I'd love to see how others do this, and any ideas you have around naming convention, automating the tasks to the calendar, etc.  Any and all input/ideas are appreciated!!  

I have a requirement to add a custom column to the list view inside a collection in Adobe Experience Manager (AEM). Could anyone guide me on how to achieve this? 

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEM. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring our Top KCS

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving skills today by exploring our Top

Adobe has stated that since the latest code was rolled back we should prevent further unexpected values. That doesn't seem to be the case.One issue we don't recall seeing prior is that some marketing channel values are returning numerous rows as "Unknown" though once you search for any variation of the characters in "unknown" nothing shows up.  Any other issues you're seeing out there with data we might need to take into account?(And we already working with Adobe support directly, but just wanted to understand what we might want to be aware of until this is fully resolved)

Marketers Need Enriched Data to Personalize Journeys Marketers today aren’t just sending emails—they’re building personalized customer moments. Think about it: A recipe card or setup guide landing right after a purchase, tailored to the exact product in the “Buy” event. A coupon nudging new homeowners or parents to spend more in categories like Garden, Furniture, or Kids. An abandoned cart reminder that doesn’t just say “come back,” but shows the actual items left behind—complete with name, price, and image. For these communications to feel personal and relevant, the content must be fueled by the right data at the right time. Journey authors need reliable, real-time access to product catalogs, instructional content, and transaction details—not just what’s stored in a customer profile. Why Profile-Based Lookups Became an Anti-Pattern Embedding large datasets directly inside customer profiles may seem convenient—but it quickly becomes a scaling bottleneck. Profiles are par

Hi, I am a classic waterfall PM and Workfront Admin. About a year ago I started using the Workfront Kanban functionality to track and move forward some web governance work. Recently my company paid for me to attend some general scrum training, and I just received my PSM 1 certification.  I would love to connect with someone who is currently using scrum within their marketing department. I have some questions about how you define products; your cross-functional team make up and how Workfront plays a role in your documentation.

Custom forms in Workfront aren’t just for collecting info, they’re your secret weapon for smarter workflows, better data, and smoother collaboration. And we know some of you are doing wildly creative things with them.    So let’s hear it: What’s the most brilliant, unexpected, or just plain cool custom form you’ve built (or seen)?  🦁   💬 Share: What problem were you solving? What made the form unique? Any tips, tricks, or lessons learned? Bonus points for screenshots (blur sensitive info!) or a quick walkthrough. We want to see the magic in action! 🪄

Contributors: @deekshapai   Tame the chaos: Let user data tell you which bug to squash first!   In a world where digital experience defines customer satisfaction, addressing product issues quickly and efficiently is more important than ever. Traditional ticket or bug prioritization methods often rely on internal assessments or predefined severity levels. But what if we could prioritize issues based on how users actually interact with your website? This blog explores how integrating web analytics data with customer grievance systems can redefine the way you approach ticket management—by aligning issue resolution with real user impact.   Why Rethink Ticket Prioritization? Most ticketing systems—while great at tracking and assigning issues—don't tell you how a specific bug affects end users in real time. Imagine a minor visual glitch on a checkout page that's causing a 20% drop in conversions. Traditional prioritization might place it low on the list. But to the busine

Hi Community, Can anybody share a good adoption report for users besides the login update, which is just a snapshot in time, but more something that increased or decreased over time?I used the Workfront Usage Blueprint, but this one is also just a snapshot and not really a good evaluation of the current user adoption compared to e.g. last year.Thank you in advance!

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are weaving AI into their workflows securely, responsibly, and at scale. You'll walk away with: Getting legal & security approvals faster Prioritizing the right use cases Building trust for safe AI experimentation Can't attend live? No problem, register anyway and we'll send you the recording after the event!   Register here: https://engage.adobe.com/scaling-aI-adoption.html

Welcome to all the new members who joined this month! We’re excited to have you in the Adobe Workfront Community🎉. Whether you’re brand new or have been here a while, this space is all about learning, sharing, and connecting with peers who get what you do every day.  In a world where so much is automated and AI-driven, this space is different — it’s built on humans helping humans. Every question asked, every tip shared, every reply left here makes a real difference.  If you’re new, this is your first touchpoint — and we’re truly glad you’re here. Think of this thread as a friendly café table where you can pull up a chair, say hi, and get to know others who “get” what you do. To get started, share: What company and role are you in Which feature you’re using most  One area you want to get better at  How long you been working with WF How long you been using WF And give us your answer to this month's Ice Breaker question for all to kick things off:  &#12

Adobe Analytics seems to be quietly testing a new ‘Generate Slides’ feature, available to a select group of users. This feature allows users to convert Analysis Workspace templates directly into PowerPoint slides, making it easier to share insights and reports with stakeholders.  Instead of manually creating presentations, users can now generate slides that include charts and metrics from their workspace templates—saving time and ensuring consistent formatting. While it’s still in limited testing, this feature shows promise for improving workflow efficiency and simplifying the reporting process. Are you one of the lucky ones selected by Adobe?Like or comment if you’ve got this feature enabled! Let’s see how many of us are in the test group. 

Displaying Workfront Data In the previous post, I described a super rudimentary way to use Fusion to generate a dummy page, and how to use that scenario's webhook URL to put that "app" into a dashboard as external page.  Let's now use real Workfront data using that use case of displaying project documents under a program. The use case is that on any given project, the user wants to check if a certain document was already attached to the program or any project in it. If it exists, no need to recreate it. Routing But before we start the surgery, let's look at the current flow: So we're going to expand the "set content" part, and because I dislike the mile-long scenario types, might as well think about routing at this point already, although not really needed yet. When I think of this I'd like to separate the "doing work" from the "send the response" part. Part of sending the response is the HTML wrapper, any Javascript etc. We make 2 branches: Regardless of what the upper branch d

Hi - I'm trying to add some exceptions to my team's default schedule, but when I go to add the days it's only adding that exception for me. I've never had this issue before. Was there an update I perhaps missed? I am a sys admin so I should have full access.  Appreciate any guidance!