Product Communities

Shout out to Andy Schneider for letting me brainstorm with him!   It’s been a question many of my clients have had, particularly with the announcement of Customer Journey Analytics B2B at Adobe Summit this year: where do I use Marketo Measure vs. other B2B analytics tools?   It’s important to understand that attribution is a specific subset of analytics. Analytics, particularly journey-type analytics, focuses on analyzing overall business performance, customer behavior, and marketing campaign effectiveness, while revenue attribution – such as that provided by Marketo Measure - specifically focuses on measuring the impact of individual touchpoints and channels on lead and sales conversions within the B2B customer journey.   B2B journey analytics involves collecting, analyzing, and interpreting data about various aspects of a business, including customer behavior, sales performance, marketing campaign results, and overall business operations. Its goal is to gain insights i

Hi, I'm not able to schedule file export in workspace daily.When I'm selecting Today is the start day I got the end day is the same day and i can't select any future day? Did I miss anything?  Thanks

The objective is to configure a query to obtain, separately, those recipients that we have blocked by Hardbounces and by Softbounces. I have tried to solve my doubt with this documentation, but it ends up being clear to me: - https://experienceleague.adobe.com/es/docs/campaign-classic/using/sending-messages/monitoring-deliveries/understanding-delivery-failures - https://experienceleague.adobe.com/es/docs/deliverability-learn/deliverability-best-practice-guide/metrics-for-deliverability/bounces Is it possible by selecting the "Type" field located in the following path: Administration/Campaign Management/Non deliverables Management/Mail rule set How would it be done? Thank you very much in advance!

Hello,We are trying to install AEM Designer on Windows 11 laptop and getting 1722 error. Is there a new installer we should be using for Windows 11 systems? Please let us know.  

AEP maintains datLake and profile store separately. dataLake can be queried using the dataset name. how do we query the records from profile store ?

Hello, Is there anybody, who could provide me with some Python code to access the Workfront API using OAuth2 authorization code flow? I am currently too dump to make some progress on this issue... Thanks in advance. RegardsLars

We have multiple environments aligned with our application servers and there are few batch definitions created to process the data based on scheduled batch configurations. However, we are looking into if there's an API that can be used to trigger the batch process manually to check if all the datasets defined executes as expected instead of awaiting on batch to execute on scheduled time. Thanks in advance!

I'm having problems identifying deleted offers in Automated Personalization activities in the new Target UI. In the old UI, deleted offers would appear in Reports with their full name and 'deleted' appended to it e.g. 'Offer Name [Deleted]'.Now in the new UI, they appear as 'Deleted option with ID:1', with the ID number changing for each deleted offer (see attached screenshot). These IDs don't mean anything to me, and I am unable to identify which offer they refer to. Has anyone else encountered this issue, and is there a way to match the ID to a previously deleted offer? This change has made reporting on automated personaliztion activities way more challenging, and I'm baffled as to why this crucial piece of information has been removed.

Hello, I'd like to export broadcast and tracking logs via API from adobe campaign standard. In terms of API access, I'm able to connect to the platform and retrieve the profiles. However, I'm having trouble retrieving SMS and Email activity (click, open, send). Can you please help me solve this problem? I have also another subject, how to filter using lastModified field in profiles with API, I tried it to get updated data only but I got all profiles. How to encounter this problem please ?

  We’re thrilled to share with you that Adobe Real-Time CDP was named the highest designated leader in Everest Group Customer Data Platform (CDP) Products PEAK Matrix Assessment 2025! It is truly an honor to have received this recognition and validation, and to have done so for the second straight time; we were also the top leader in the inaugural edition of this report, which published in 2023. We take this report as strong validation that our vision and current capabilities are meeting customers’ expectations at this critical time.   Everest Group shared that “Adobe has a strong global presence through an extensive technology and SI partner ecosystem”. In their report, Adobe was recognized for: A strong global and ecosystem footprint – the ability to service customers of all types and geographies, supported by our strong partner network Cleanroom investments to solve for acquisition strategy – helping enterprises solve for top of funnel use cases with innovative technolog

Hi @parthasarathy Kindly explain what is the difference between Delivery Exclusions (nms:dlvExclusion) and Recipient Exclusion Logs (nms:excludeLogRcp) in Adobe campaign classic .

I have the "Collect external link clicks" option enabled in my Web SDK extension. What I don't understand is how to access this data in CJA Workspace for reporting? Anyone know? Thanks!

Whether you're a new inheritor of an Adobe Workfront instance or a seasoned manager, beginning with a methodical assessment is your gateway to sustained success.   Join this essential session on Thursday, June 5th, 10 AM - 11 AM PST, where we'll guide you through evaluating your instance with precision and intention—spotting strengths, identifying potential improvements, and creating a foundation for expandable enhancements.   You'll discover techniques to:   Perform a comprehensive instance review using built-in system tools Assess organizational structure, naming protocols, and process flows Reveal operational bottlenecks, duplications, and control weaknesses Pinpoint opportunities for automation and feature implementation   This workshop is perfect for professionals assuming responsibility for an established Workfront environment—or those simply ready to optimize and elevate performance!   Register Now

I am looking for a readily available package that gets added to the project created through latest Archetype and with Navigational components that can get integrated with reactJS/NextJS FE components with bare minimum UI that reads the JSON values and create Sections and Sub-Sections automatically.

The Evolution of AEM Sites Tutorial by gdWebctOverviewNow, you can easily evaluate AEM features in context and minimal configuration. Demos include Sites, SPA Editor, Commerce and advanced features of Assets. AEM beginners will be happy to know that newly included Documentation Journeys provide a narrative approach to AEM documentation, which should help along with the visual guidance provided related in Adobe Experience Cloud videos.For example, here is how GraphQL editor in the browser displays the content fragment requests and how code is rendered and automatically parsed. For more, make sure to hop over to the full headless and GraphQL tutorial.Start out by learning more about the cloud onboarding journey Learn about the changes that happen from AEM sites as a Cloud Service, what's new and what's different. Then, if you enjoy "learning by doing" and want to get up to speed with AEM headless capabilities, check out the headless CMS tutorials.Q&APlease use thi

Hi Team, I am trying to create an OAuth2 application in Workfront for my client application to access it . One of the steps required for this is the redirect URL .Could you please help me how to set up this redirect URL in Workfront and use it  ?

Encountered a weird behaviour in one of the environment.I have a page /content/sites/na/us/en/samplepage when I have browsed this /content/sites/na/us/en/samplepage.infinity.json  in one of the environment I am able to get JSON results where as in other environment I am getting plain html. Suprisingly both environment have the same code package deployed but having the differences in serving the content.*there is no dispatcher involved in both environments, So where do I start to figure out the root cause !!!Thanks in advance... 🙂

Authors: @agregg @ben-maloney @danny-miller  Data Governance, honoring consent preferences, and data access control are three foundational pillars for building customer trust and are critical pieces to get right during your Adobe Experience Platform implementation and ongoing use of the platform. According to Adobe’s 2022 Trust Report, 79% of consumers stated that they were concerned about how companies are using their data. We are starting a blog series that will cover how different tools within AEP can support each of these pillars. Today, we’ll focus on Data Governance and AEP’s DULE (Data Usage Label Enforcement) framework.  First off, let’s talk about what we mean we say “data governance”. In this context we are referring to restricting the usage of data outside of platform due to organizational needs or contractual obligations. With so much first party data available in the tool and cross-channel activation opportunities that bring many dif

Hi, Is there a way to transfer the scheduled projects in adobe analytics from one user to another user? Thanks,Jane

In AEM 6.5 can we move i18n file from /apps/<project-structure>/i18n to /content/cq:i18n/<project-structure> and will it be supported in cloud?