Product Communities

 Hi all I Created a simple Journey - see attached imageThe Alert : The Web channel items are empty or missing. (CJMMAS - 2033-422) The channel config appears to be correct Any ideas?

When attempting to query the Models API for a particular Auto-Target activity we are not getting any features returned. Does anyone know what the window is before feature data is available to be pulled down via the API? I know that the Automated Segments and Important Attributes require 15 days of data, I'm hoping it's not the same for the Models API.

Are you responsible for training new Workfront users? Creating enablement materials can be time-consuming, but we’ve lightened the load by curating project templates to assist you with training new users in Workfront.We’ve created three project templates by persona:  Project Managers Workers / Assignees  Contributors / Requestors / ReviewersEach template provides links to foundational Workfront training for new users to utilize Workfront in accordance with their role. Feel free to add or remove links to help train users on functionality specific to your organization. When a user completes their assigned training project, they should have a solid understanding of Workfront and be ready to execute their work.Learn how to install a blueprint How to use the templates: Copy the template so you have the original to reference, if needed.Set your template task view to "Training Template," which is included in the blueprint.Customize to fit your organization s

When I try to fetch list of datasets through the API call, I get maximum 100 records. I can set limit = 100 as maximum value. Is it possible to increase the limit, so that I can pull mora than 100 datasets.Link: https://platform.adobe.io/data/foundation/catalog/dataSets/

Hi everyone- Scenario: We use Workfront's queue feature as our intake form to manage our incoming project requests. Users from outside our organization submit via the queue, and we then turn them into project plans. There are a few fields which are crucial to our project maintenance, but are not fields we wish for those filling out the form to dictate. One example would be a rich text field that we use for "status updates". I am an admin, so created an admin only section with these additional fields, but I am realizing that my users can't see the content of it, nor can they edit the fields. Typically, we go over our workload using the report, and along the way, we add notes into this status update field. Has anyone found an easy way to integrate necessary custom fields without making them forward facing on the form that does not limit view and edit access to admins only? 

Welcome to the latest Expert Insights!  I’m Cynthia Boon, your “On-Demand” Workfront CSM and for this episode we have Workfront Text Mode Jedi, Katherine Lanning @katherinela, Workfront Solutions Engineer from IQVIA!  During this episode, Katherine shares her story, her passion for all things Text Mode Reporting, and demos how she built her “Sanity Management” Dashboard!  Check out the video here!  Text Mode can be challenging, but the rewards are amazing.  Just remember Katherine’s advice!  “If you can see it, you can change it.”  Flip into text mode on standard reports to see how columns are built.  Learn by tinkering.  Add fields, switch to text mode, and experiment to understand what drives the data.  Use plain language.  Title columns as questions or clear statements so non-admins can interpret them easily.  Add descriptions.  Customize hover text in text mode to explain data and guide users.  Make

Hi Team, Initially, the code worked as expected without using the embed property, while running on AMS AEM 6.5 (exact service pack version unknown). We are using the org.apache.sling.servlet-helpers dependency, which is correctly declared in the pom.xml. However, we suddenly encountered an issue with the target sync functionality. Upon debugging, we discovered that the servlet-helpers JAR was missing. The JAR is not visible in the AEM console or listed among the active bundles. To resolve this, we applied the embed property to include the JAR under the /apps folder. Unfortunately, this workaround has led to Sonar issues related to the dependency. We are currently using AEM version 6.5.21.  The servlet-helpers JAR is available in AEM as a Cloud Service, but it appears to be missing in AEM 6.5. We're unsure whether it was replaced or bundled within another JAR. Is it acceptable to manually install the JAR via the AEM console under bundles, or is there a recommended way to

How do we design and discover audiences which should be federated? Federated Audience Composition (FAC) enables the use of audiences built from decentralized data residing outside the Adobe Experience Platform (AEP) alongside those created with data residing inside AEP. It makes previously inaccessible enterprise data in warehouses actionable in engagement workflows, by creating new audiences and enriching existing audiences without the need to copy the underlying raw data into AEP. Deciding what data should be federated versus ingested is crucial to unlocking the full potential of Federated Audience Composition (FAC). A comprehensive plan of which data sets should reside in  enterprise data warehouse vs those in AEP will help accelerate implementation of use cases and time to market. This is where Addressable and Engageable Audience Maps, a structured approach to discover and design audiences come to the rescue. Before diving into Audience Maps, let's distinguish between addressa

Hello, Is it possible to create a report view that tells me the type of proof a teammate used on their document? Our team is trying to monitor process adoption and would like to know if folks are still using simple proofs vs advanced/automated. Thanks for you insight!

Hello,We are looking into using content fragments together with AJO. We found a lot of documentation including a step by step of how to do this in the community here. The content fragment seems to be a reference, since it can also be edited directly from AJO but the documentation states that it is imported here.My question is : is it imported or a reference to the AEM platform ? If it is a reference, does each call to a content fragment count as a content request on the AEM sites licence ?If it is imported, how is the update managed ?Thanks in advance !

Hello Community, In our AEM setup, assets are synchronized with Dynamic Media upon activation. On the Author instance, the dam:scene7FileStatus attribute is updated to PublishComplete after activation. However, on the Publisher instance, this attribute remains as PublishIncomplete, which makes it unreliable for confirming whether the asset was successfully published to Dynamic Media. Given this scenario, what is the correct approach to determine on the Publisher instance that an asset has been successfully published to Dynamic Media and that its Dynamic Media URL can be safely used? Are there alternative attributes, APIs, or workflows that can help verify this status on the Publisher side? Regards,Rustam

I have had a SPA website running for the last 4 years. Recently, I encountered an issue where the homepage—or any page with child pages—turns blank. After debugging, I found that the SPA's out-of-the-box model.json does not fetch the responsive_grid nodes or the components inside them.To investigate, I copied the homepage and made it independent (i.e., with no child pages), and then tested the model.json response. In this case, it provided the expected output, including both locked and unlocked components. The issue occurs 2 publishers out of 6.I have tried the following steps, but none have resolved the issue.  Restarted the com.adobe.cq.core.wcm.components.core and org.apache.sling.models.jacksonexporter bundlesRestarted the serverUpgraded to core.wcm.components.all-2.29.0, as I was previously using an older version (2.15.x)Took the /conf and /content from the working instance and deployed them to the impacted instanceAdded dummy properties in the template and content to re

June' 25 release notes Check out what's new and updated in the latest Adobe Customer Journey Analytics product release update: Release Notes   New capabilities Analysis Workspace left panel no longer opens and closes on hover: The left panel in Analysis Workspace is used to add things like components, panels, and visualizations to your project. The option to temporarily open the left panel by hovering over one of the icons on the far left is no longer available. Instead, simply click one of these icons to keep the panel open, then click the same icon to close it. Customer Journey Analytics B2B Edition: Customer Journey Analytics B2B Edition helps B2B companies align their marketing, sales, and product teams by providing actionable account insights that drive revenue growth. With the account placed at the center of the data model, all analysis focuses on the account journey. Adding a new layer of entities (accounts, opportunities, and buying groups) on top of p

Unfortunately its not said directly in documentation - segment job is actually refreshing audience on demand?

Hi! Has anyone used the Workfront calendar to show all birthdays of your team/dept/org?If yes, how do you set it up? We are currently using Workfront to show when people are out of office (they input their own time off). And, we are also using schedules to mark company holidays. Both impact hour availability (admin manage this one).It would be great if we can also see birthdays on there, which does not impact hour availability. Right now, we are toggling between the Workfront calendar and an external one. Appreciate any thoughts or feedback!

https://learningmanager.adobe.com/app/learner?accountId=32503#/course/9862252 Could someone help me on making the link work? Thanks.

What's the correct definition of a "joai" segment? when is it used and what for? thanks.

Hello, We're currenly not able to edit our activities. The section that should display the preview keeps loading forever. Also, in the bar on the right, no elements are displayed (in contract to previously). I've tried different browsers (Chome/Edge), no difference. Also tried disabling the "enhanced"  option under "administration", because i remember that used to fix similar issues in the past. But the button is greyed out for me, i can't disable it. Also I've noticed the visual editor Chrome extension is currenly disabled in the extenstion store. So it's no longer possible for new users to install that. So basicly i'm stuck here. What is currenly the recommended way of editing activities? With what browser and with/without any extension? 

Hi, is there any issue when using in-app in journeys? I've created In-app in campaigns and seems ok but I'm facing some issues (in-pp not being displayed) for in-apps in journeys.thanks.

From defining your “Why” to delivering a winning pitch! Your Workfront instance delivers value every day, but are you sharing that story in a way that gets the recognition, support, and resources you deserve?  During the workshop , we worked through slides together to create a customizable deck to help define your organization’s Workfront “why,” report your results, and communicate your wins in a way that resonates with executives, peers, and end users.  Thanks to everyone who attended live and shared their ideas and best practices!  If you weren’t able to make it to the session, no worries!   Below, you'll find links to the workshop recording, slide deck, and resources:   Workshop recording  Event Presentation Slide Deck PDF  Customizable Slide Deck (with notes best practices shared during the session)  NOTE: When you click the link, this will download to your computer as a PPT file  Links shared in the chat:  [Event Fo

Hi All, Currently I'm looking into one use cases which is simply lets call it event based offers but while reading Adobe docs noticed that is not supported [1] due to offer decisioning limitation :(.Yea, I know that due to fact that events are not stored on Edge therefore events based offers cannot be done, so all these rules should be profile based ... and this is exactly the problem. Example use case:User is trying to add XYZ product to get free delivery or adding multiple products (XYZ + ZYX + YYY) to have discount, all these need to be executed between step 1 and step 2 of basket/transaction closing but we can not freeze/pause any of the steps or processing esp. if takes too long ...etc.  In this case please advise if there is any way to workaround for such limitation of Offer Decisioning to accomplish such scenario? [1] - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/create-components/creati

I'm currently in the process of integrating a web channel into our AJO implementation. Following the guidelines outlined in the 'Web Channel Prerequisites' documentation, I have successfully configured the web SDK. To test this setup, I've been utilizing Adobe's provided Luma enablement site and injecting tag scripts using a debugger. I've accomplished creating an audience using the edge segment evaluation method, and I can confirm that data is flowing from the website into the AEP datasets, with profiles being successfully added to this audience. However, when I attempt to use this audience in a web campaign with the debugger enabled for the site, I'm not observing the expected changes on the website page as specified in the web campaign configuration. I would greatly appreciate any assistance with this matter and any insights you may have regarding any steps or details I might be overlooking ThanksSankar