Product Communities

Summit 2024 Registration URL: https://summit.adobe.com Session: Adobe Journey Optimizer Roadmap and Innovations​ Adobe Journey Optimizer is globally recognized as a leader in powering personalized, omnichannel engagement strategies that put the customer at the center of the experience. From real-time customer journey orchestration to omnichannel marketing campaigns to real-time intelligent decisioning, Journey Optimizer delivers a winning experience every time. Hear from product marketing about recent Journey Optimizer releases, compelling customer use cases, and the product vision and roadmap.  In this session, learn about: Next generation of customer journey management and new orchestration capabilities Powerful GenAI tools that unlock productivity and unleash creativity  Next-best experience and real-time experience decisioning capabilities Session Schedule Tuesday, Mar 26 | 4:00 PM - 5:00 PM PDT Speaker(s) Jason Hickey, Principal Product Marketer,

Summit 2024 Registration: https://summit.adobe.com Hands-on Lab: Build Personalized Mobile Moments with Adobe Journey Optimizer Join us for a hands-on experience, that plunges attendees into the heart of personalized mobile journeys. Explore real-life scenarios centered around Fréscopa, a company specializing in coffee subscription services and product offerings through their website and mobile app. Engage with scenarios inspired by the unique offerings of Fréscopa, ensuring you not only grasp the concepts but also acquire the skills to implement personalized mobile strategies for any market type. Get ready to savor the blend of technology and creativity, crafting mobile experiences. It’s time to transform your approach to personalized mobile journeys with Adobe Journey Optimizer! In this hands-on lab you will Explore a rich variety of mobile scenarios implemented with Journey Optimizer Create your own personalized in-app experiences for web and mobile Build and execute push camp

Summit 2024 Registration: https://summit.adobe.com Hands-on Lab: Analyze Adobe Journey Optimizer Communications with Customer Journey Analytics After orchestrating customer experiences using Adobe Journey Optimizer, evaluate their impact with Customer Journey Analytics and gain an in-depth analysis of your data. CJA also connects the data with your other Adobe Experience Platform datasets. Together, CJA and AJO provide a data-driven framework to bring your marketing full circle from intervention to analysis to optimization and back to intervention. In this hands-on lab: Explore customer behaviors within and beyond your journeys Use experimentation features to evaluate real lift Create dynamic audiences for data-driven retargeting Session Schedule Thursday, Mar 28 | 8:30 AM - 10:00 AM PDT Speaker(s) Andy Powers, Principal Consultant, Adobe Paul Jones, Software Architect, Adobe  Full Schedule Check Here Q&A Please

Summit 2024 Registration: https://summit.adobe.com Hands-on Lab: Adobe Journey Optimizer Decision Management for Next-Best Experiences Adobe Journey Optimizer provides a sophisticated omnichannel decisioning engine that powers next-best offers and experiences in real time and in batch. In this technical lab, we review Adobe’s latest product release. Get hands-on experience with the new capabilities and workflows for experience decisioning. This lab is for practitioners who are familiar with Adobe Experience Platform or Adobe Journey Optimizer systems and workflows. In this lab, learn about: Creating experience decisions in the code-based campaign workflow Managing an inventory of offers with metadata and eligibility Creating ranking rules, including formula-based and AI-based ranking Session Schedule Wednesday, Mar 27 | 1:30 PM - 3:00 PM PDT Speaker(s) Ken Lam, Software Development Engineer, Adobe Brandon Poyfair, Manager, Product Management, Adobe F

Hiwe see few warnings in logs for queries so I have created custom index for those and it's working fine. Only for one index I am seeing intermittent issue.when I tried to do query performance with below query index name is not showing sometimes if I do reindex sometimes it is showing and sometimes it is not showing.can we create index without index rules ?I have tried to create in the below case but afterd deployment apps packageis not installed so I have added like below.Can we create empty index rules for index with out property ?Generally in which case we will add reidex to true ? select [jcr:path], [jcr:score], * from [sling:Message] as a where isdescendantnode(a, '/apps/test/i18n/page/en') compatVersion = 2- async = "async"- queryPaths = [/apps/test/i18n/page/en]- includedPaths = [/apps/test/i18n/page/en]- jcr:primaryType = oak:QueryIndexDefinition- evaluatePathRestrictions = true- type = "lucene"+ indexRules+ sling:Message+ properties+ SHOULD_ADD_PROPERTY_CONSTRAINT- n

Hi, In my react spa based project the ACS commons error page handler not working. I have created my xml file like below:<?xml version="1.0" encoding="UTF-8"?><jcr:root xmlns:sling="http://sling.apache.org/jcr/sling/1.0" xmlns:cq="http://www.day.com/jcr/cq/1.0" xmlns:jcr="http://www.jcp.org/jcr/1.0" xmlns:nt="http://www.jcp.org/jcr/nt/1.0"          jcr:primaryType="sling:OsgiConfig"          enabled="{Boolean}true"          vanity.dispatch.enabled="{Boolean}true"          serve-authenticated-from-cache="{Boolean}true"          ttl="{Long}300"          error-page.system-path="/content/myProject/en/error/404"          error-page.fallback-name="500"/> Path I searched for: http://localhost:4502/content/myProject/siteName/en/xyz.html(xyz is not from my site)When I search for a page which is not in

Hi all, I want to create a page template which contains one (or more) content fragment components. A user should be able to select a content fragment upon creation of a page and the content fragment component(s) get pre-filled with the data of the selected content fragment. Which is the best way (best practice) to achieve this goal? Thank you in advance!

Summit 2024 Registration URL: https://summit.adobe.com Session: How T-Mobile Delivers Contextual Experiences at Scale Delivering contextual experiences throughout the customer journey is a challenge for most brands with fragmented and legacy systems combined with customers who can engage with a brand however and whenever they want. Discover how T-Mobile is transforming the customer journey using Adobe Real-Time CDP, Journey Optimizer, and Adobe Campaign v8 to drive innovation, transparency, and better contextualized experiences by making data actionable at scale. In this session, learn how to: Improve decisioning to optimize messaging Automate outbound campaigns and journeys for marketing efficiency and enforce brand authenticity Transform the ways of work to support customer-centricity Session Schedule Thursday, Mar 28 | 1:00 PM - 2:00 PM PDT Speaker(s) Abhijit Ghosh, Adobe Tadeu Banzato, Sr. Product Manager, T-Mobile Q&A Please use this thread to ask questions

Summit 2024 Registration URL: https://summit.adobe.com Session: Break Down Channel Silos for Omnichannel Success Creating a successful customer experience relies on seamlessly connecting with audiences across multiple touchpoints, which results in loyalty, brand advocacy, and better marketing outcomes. To get there requires shifting from disjointed and disconnected cross-channel engagement tactics to customer journey management. Hear how Key Bank is disrupting the channel mindset by breaking down channel and organizational silos to drive 1:1 customer-centric engagement strategies with their customers. In this session: Learn how to evolve disconnected cross-channel strategies and tactics into cohesive omnichannel experiences Understand what omnichannel success means and how to achieve it Learn how to unify teams and align on omnichannel strategies Session Schedule Tuesday, Mar 26 | 1:00 PM - 2:00 PM PDT Speaker(s) Lauren Backus, SVP, Business Technology, Key Bank

Summit 2024 Registration URL: https://summit.adobe.com Session: Scaling Customer Journey Capabilities for Global Digital Experiences Scaling the delivery of MarTech capabilities across an organization of any size is a difficult task because there are many aspects to consider – the technology, operating models, costs, team culture, and more. Join experts from Adobe and General Motors to hear how GM has taken an experience pattern approach to test individualized journeys in a way that lets them measure results and scale quickly.  In this session: Get a peek under the hood at what it takes to make a successful transition from an initial go-live to enablement of teams to accelerated growth Learn how to convert to experience-driven use cases within a complex ecosystem and operating model Learn how Adobe applications like Journey Optimizer and Campaign can be used to drive personalized experiences at scale Session Schedule Wednesday, Mar 27 | 4:00 PM - 5:00 PM PDT Speaker(s)

Summit 2024 Registration URL: https://summit.adobe.com Session: How Macy's Customer Journeys deliver magic in personalized experiences At a time when change is constant and the competition is a click away, delivering moments that matter and capture the attention of your customers is a high priority. Learn about Macy’s journey to create customer centricity through personalized journeys and meaningful moments and delivering magic in every interaction. In this session, learn about: Using customer insights and behavioral analysis to understand customer behavior and anticipate what to do next Capitalizing on customer signals and knowing when to engage with customers, with personalized content delivered through the most relevant touchpoint How Macy’s uses Adobe Journey Optimizer to combine inbound and outbound strategies that deliver optimal moments throughout the customer journey Session Schedule Wednesday, Mar 27 | 8:00 AM - 9:00 AM PDT Speaker(s) Bruce Swann, Principal Produc

Summit 2024 Registration URL: https://summit.adobe.com Session: Unleash Creativity and Unlock Productivity with GenAI for Customer Journeys Harness GenAI to engage with your customers in a more personalized, efficient, and consistent manner. Whether it's tailoring product suggestions, crafting individualized email content and design, or freeing up time by automating routine tasks, GenAI will ultimately enhance  customer satisfaction and loyalty.  Learn about: Creating journeys with use-case playbooks organized by objective, industry, and persona Producing multichannel content using natural language and Adobe Firefly Automating on-brand copy within the message designer and getting recommendations to drive the best outcomes Session Schedule Wednesday, Mar 27 | 8:00 AM - 9:00 AM PDT Speaker(s)  Frédéric Mary, Principal Product Manager, Adobe Arthur Lacroix, Sr. Product Marketing Manager, Adobe Q&A Please use this thread to ask questions rela

Summit 2024 Registration URL: https://summit.adobe.com Session: From Like to Love: Unveiling Adobe Campaign's New User Interface and Innovative Features From a reimagined web UI to cutting-edge Adobe Sensei GenAI tools, Adobe Campaign includes a host of new capabilities. Hear from Adobe experts about the exciting new Adobe Campaign innovations and how they can impact your business. See a live demonstration of our innovative, state-of-the-art web user interface that enhances workflows, boosts productivity, and empowers creativity. In this session: Learn about integrations and new native capabilities with Adobe Experience Platform and Adobe Journey Optimizer Discover how the convergence with Journey Optimizer enhances solutions and paves the way for unprecedented opportunities See the generative AI assistant that can transform the way you interact with technology Session Schedule Tuesday, Mar 26 | 4:00 PM - 5:00 PM PDT Speaker(s) Gael Mouello, Sr. Product Manager,

Summit 2024 Registration URL: https://summit.adobe.com Session: From Like to Love: How Verizon Nurtures Customer Relationships for Life For Verizon, lasting relationships are built on personalized experiences at scale — and what sets them apart in a crowded market is that they do it continuously and exceptionally well for their millions of customers. Join Verizon Consumer Group leaders and Adobe’s head of Digital Strategy for Media, Entertainment, and Communications as they discuss how Verizon leverages Adobe capabilities to achieve a world-class experience across the customer lifecycle. In this session: How Verizon constructs personalized customer journeys with Adobe Experience Platform, Adobe Campaign, and Adobe Journey Optimizer Where and when to look for signals for upsells, cross-sells, and churn with Adobe Analytics and Customer Journey Analytics How GenAI and Adobe Experience Manager help Verizon deliver value Session Schedule Tuesday, Mar 26 | 4:00 PM - 5:00 PM PDT

Is caching on author AEM cloud supported? I am working on migration from AEM 6.5 AMS to AEM Cloud. Currently, working on making the dispatcher changes cloud compatible. I am following the below link: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/content-delivery/ams-aem.html?lang=en# In the above article it says "Rename PUBLISH_DOCROOT to DOCROOT". Also, it says get rid of all the non-publish vhosts which makes me wonder if dispatcher caching is supported on author AEM Cloud?

Summit 2024 Registration: https://summit.adobe.com Hands-on Lab: Create Personalized Cross-Channel Campaigns with the New Adobe Campaign UI Big changes are coming to Adobe Campaign. The entirely updated UI and new GenAI capabilities make it easier to deliver seamless and consistent customer experience across channels. If you’re an Adobe Campaign Standard and Adobe Campaign v7 or v8 power user, get hands on with the future of Adobe Campaign and how the new UI will reinvigorate the workflows of the past.  In this hands-on lab, learn how to:  Launch email campaigns from building the audience and content design to a successful delivery Master the art of personalized cross-channel experiences and audience composition  Use GenAI to design email with appealing visual and engaging content in minutes Session Schedule Wednesday, Mar 27 | 8:00 AM - 9:30 AM PDT Speaker(s) Gael Mouello, Sr. Product Manager, Adobe Eric Perrin, Director of Enginee

Hello All,We have a requirement to send the AEM Cloud service version to other system. I was trying to find a solution for this.Currently we configure in code and send. Do we have any API which gives us this .Basically i am looking at the below info in my Model  ThanksArun

We are in the process upgrading AEM 6.5.12 to 6.5.19. After installing service pack 19, in our code, request.getAttribute("javax.servlet.include.query_string") commands return null instead of query string information. It seems that all the javax.servlet.RequestDispatcher 's javax.servlet.include.* constants are now missing from the request. I have looked through the service pack release notes (13-19) and found nothing about changes to the request or to javax.servlet. Does anyone have any idea how or way this would change and what kind of remedy is available, either to get it back or some kind of work around?

Hi Team,I'm trying to to get grids of 8 column in aem on mobile and tablet view by using grid.less, I tried  adding max-col to 8  for mobile and tablet media's but it's not working is there any other way to do this.Thanks in advance

Hello everyone !  I'm facing a problem with AEM persistent queries and the variables used in those. The problem is that i use a variable in a filter that look like this :   filter: { brand: { _logOp: OR, _expressions: $brands } }  The variables brands is declared as "[StringFilterExpression]!".  So now if a want to use my persistent query, i use Postman and i do a POST request on :  publish-[...].adobeaemcloud.com/graphql/execute.json/id/getByBrands  and i send this in the body (in application/json)  :   { "variables": { "brands": [{"value": "mybrand"}] } }  But I get this response from AEM :   "message": "Variable 'brands' has an invalid value: Variable 'brands' has coerced Null value for NonNull type '[StringFilterExpression]!'"  I already tried with other variables types, like a variable for the limit property, whe

Exploring AEM’s Hidden Power: Unlocking OSGi Marvels by Aanchal Sikka Overview Ever wondered what makes Adobe Experience Manager (AEM) the powerhouse it is? 🤔 🤔 One of the secret ingredient is OSGi!AEM developers use it everyday, but rarely do we wonder its benefits.Join us as we explore the advantages of OSGi.🔍 What to Expect:🛠️️ Daily Developer Wins: Discover how OSGi simplifies daily applications, making life easier for developers.💼 Boost Business Success: Learn how businesses achieve profitability with OSGi in AEM.   Link to the Blog: https://techrevelhub.wordpress.com/2024/01/28/exploring-aems-hidden-power-unlocking-osgi-marvels/ Q&A Please use this thread to ask questions relating to this article

  Mastering Dispatcher Architecture and Caching In case you have missed it... here are a couple of articles I have created to help you better understand how the Dispatcher works and how to not get lost in the configuration:  AEM Dispatcher — Create the Perfect Caching ArchitectureWriting Better AEM Dispatcher FiltersDebugging Your AEM Dispatcher ConfigurationAEM Dispatcher Bite – Auto InvalidationAEM Dispatcher Cache Tutorial

Greetings Adobe Target Community! Please join me in congratulating your Adobe Target practitioner peer, Rajneesh Gautam (aka @rajneesh_gautam_) for being recognized as the Adobe Target Community Contributor of the Month for December 2023 ⭐  @rajneesh_gautam_, thank you for driving productive discussions with your Community peers and for further extending your expertise as an Adobe Target Community Advisor and an Adobe Target Community Mentor ~ your contributions are tremendously helpful and drive major impact across your peers' work streams 👏   Click here to check out who our Top Contributor was last Month, and be sure to stay tuned to find out whose contributions stand out in the month of January!   Cheers, Amelia

We’ve had the ping of death. The zip bomb. Now meet the Extinction Level Email™: an otherwise simple email that slows Outlook for Windows to a crawl just by being in the Inbox, even if it’s not being viewed!   First, kudos to a client for patiently proving the symptoms were real, despite our skepticism. And thanks to the spirits that led another agency to create the offending template, allowing us to get credit for debugging but none of the blame.😊   The client was eager for a rebrand, having finally bought a domain from a longtime squatter. The emails were ready: ExampleNetCo is now simply Example. An agency built out a slick new template.   Then everything broke loose: test emails made Outlook for Windows (both Outlook 2019 and the latest 365) slow to a crawl. Selecting messages in the Inbox was like being stuck in a glue trap. Didn’t matter whether you were looking at the rebranded emails: as long as they were in the Inbox folder, Out

How can I learn how to troubleshoot why, when trying to view a page as published, I get "Cannot serve request to the path specified". When adding this one particular component to the page and then trying to view as published, the error occurs. However, when removing the component and trying to view as published, it works as expected and there's no error. So there's something about the component causing the issue.