Product Communities

Request for Feature Enhancement (RFE) Summary: Customer when using Adobe Managed Services, the AMS team used a distribution list that client managed (they could add and remove users) internally. Then, that list appeared on the notifications so they knew who received the notices. Unfortunately, for AEMaaCS, they can only see their individual names, so it's not very reassuring. Hence, customer would like to have a similar option as in AMS for AEMaaCS. Use-case: Handle, managing with more control proactive / incident notifications. Current/Experienced Behavior: When receiving incident/proactive notifications in AEMaaCS, customer can only see their individual names in the recipient list, not all. Improved/Expected Behavior: Include a distribution list that client manages (add and remove users) internally. Then, show the list on the notifications so they know who received the notices. Environment Details (AEM version/service pack, any other specifics if applicable): AE

Request for Feature Enhancement (RFE) Summary: Customer would like to have available logs related to Proactive/Incident notifications in their end for troubleshooting Use-case: In case a notification presents irregularities, customer would like to have logs available for knowing what's happening in the backend and proceed with trouble. Current/Experienced Behavior: No logs available for customer. Improved/Expected Behavior: Getting access for notification logs and get details about who received, managed, included in proactive / incident notifications. Environment Details (AEM version/service pack, any other specifics if applicable): AEMaaCS Customer-name/Organization name: Nordstrom  Screenshot (if applicable):   Code package (if applicable):  

Request for Feature Enhancement (RFE) Summary: The Add Content menu is not available in Manage Publishing of XF (Experience Fragment).I want to use the Add Content menu. Use-case: We can launch multiple publishing workflows at once for pages (sites),but this is not possible with Manage Publishing of XF (Experience Fragment). I want to use the Add Content menu for XF (Experience Fragment) as well as for pages (sites).   Background There are many cases where XF (Experience Fragment) is launched in a publishing workflow at once, and the current function does not allow efficient work. Current/Experienced Behavior: The Add Content menu is not available in Manage Publishing of XF (Experience Fragment). Improved/Expected Behavior: We want to use the Add Content menu for XF (Experience Fragment) as well as for pages (sites). Environment Details (AEM version/service pack, any other specifics if applicable): AEM Release 2024.4.16145.20240430T082417Z Customer-name/Organization

Request for Feature Enhancement (RFE) Summary: Update Timewarp functionality to work with nested launches and with launches utilizing experience fragments.  Use-case: Successfully utilize Timewarp functionality within all AEM  launches, to avoid capturing manual screenshots of all scheduled updates to have on record. This will allow us to compare our home page to older versions of itself in order to compare metrics, trends, and any other data needed to help us improve our business.  Current/Experienced Behavior: Timewarp does not work as desired for Nested Launches or when experience fragments are used. The experience fragment is not loading when the page is viewed in Timewrap or the Version UI for Preview or Compare versions. The experience fragment does load appropriately if it was part of the initial template.    Our process for home page launches today involves creating nested launches off each Sunday's home page. The breaking the inheri

I think it would be extremely helpful, if you could enhance the "New Person" activity with all field values the person came into Marketo with. This is a little scarce:You can do it with form submissions or with merges, why not at lead creation?

Description -Why is this feature important to you - When we create a dynamic report using segment filter, it always pull in zero visits dimensions which is confusing the audience.How would you like the feature to work - Bounce Rate should exclude zero visitsCurrent Behaviour - Bounce Rate include zero visits

We utilize Marketo forms to gather opt-ins for a major newsletter. During an accessibility review, it was highlighted that these forms are not designed with accessibility in mind. While clients can make the necessary adjustments, it requires considerable effort. We believe this enhancement should be implemented by Marketo, rather than placing the burden on clients.

Description - Add Conditional Formatting for My Task Widget so that late tasks can appear as in the color red.Why is this feature important to you - This is crucial for my end-users as they have strict deadlines to adhere too. My worry is they will miss tasks do to not having the late description How would you like the feature to work - In referencing the legecy homescreen, the idea would be similar. Late tasks are colored in red,Current Behaviour - Currently does not exist. 

Description - Option to make the Description in the Overview section of the project details a rich content editorWhy is this feature important to you - Our team uses the Description in the overview section of each project. To make it even more beneficial to them, it would be nice to be able to use this like the Text with Formatting field in Custom Forms. How would you like the feature to work - To give project owners the option to use it as a rich content editor.Current Behaviour - Doesn't allow users to put bullet points and format the Description of the project.

Description -  In the past, as an admin we could use a "login as" to authenticate to an account and use that to establish a fusion connection.  With the new Unified Experience this no longer works.   We need a way to establish this connection, whether it is through setting up an OAUTH2 Application in Workfront and using that in Fusion or other way.   Why is this feature important to you -Tying fusion to a live user is risky since a user may be deactivated.  It also provides a poor user experience when the updates say Josephine Admin did this, rather than "Workfront Automation" did this.How would you like the feature to work -  Current Behaviour - Broken.  Can no longer set up a Fusion Connection to a service account.

For reporting based on template used, we would like to be able to change the template that was initially attached to a project. For example, if project A initially used template B we want it to be allowed to attach template A and remove template B from it entirely.

Description - Today the Segmentation view has a table view of all segments created. The Name column is so small in widths that you cannot read most of the segment names and there is no way to change the column size. The only way to make the column size bigger is to hide other columns with the "Customize table" function. However, the system doesnt save your settings and you have to hide them every single time again.   Why is this feature important to you - This feature allows you to work with the segmentation list much more efficient. Currently when you have anything above 20 segments it is nearly impossible to efficiantly work with the list because there no folder functionality to group your segments and you can also not read the full segment names in the table view. Allowing for custom column widths will provide highe improvements in UX.   How would you like the feature to work - Allow drag-and-drop column resizing and have any hidden columns remain hidden upon page ref

Description - Schema less event data collectionWhy is this feature important to you - Using a schema less approach to data collection will allow event data collection without having to defined all of the event attributes for an event.How would you like the feature to work -  Ability to defined a schema as event based data collection with an identitfer(namespace(s), _id, and timestamp.  The metadata of the event(s) does not need to be defined upon the schema.Current Behaviour - When defining event based data collection within the XDM experience class we need to define all of the attributes which are expected to be collected by a producer.

Description - Currently the RT-CDP UI (Sources, Segments, Destinations) are embedded within the AEP UI (along with data catalog, query services etc). This creates a lot of confusing on the positioning of the platform. While RT-CDP is an Application Service (or Application), this is the only applciation which does not have a separate UI like CJA and AJO. So customers are getting this intutively. Also RT-CDP would be accessed by many agencies and digital advertsing teams inside a client organization. Imagine bigger clients with 100's of marketing teams globally. It becomes a nightmare to enable good adoption across the board.Why is this feature important to you - It would intutively enhance adoption of RT-CDP across all segments of users (like agency, ad teams)How would you like the feature to work - There has to be a simple UI for RT-CDP separately. This should have RBAC as well. This should be offered as a separate Application under the solution-switcher menu.Current Behaviour - The UI

We would like to have the ability to convert a task to an issue. We have run into situations where we convert an issue to a task, but then have the need to convert back to issue. There is not currently an option to do this within Workfront.

Description - It would be great to be able to see the PROJECT priorty on the task widget on the home screen instead of the task priority grouping. Why is this feature important to you - Our proofers are task oriented and they need to be able to see what priority their items are. We don't put priorities on each task.How would you like the feature to work - It would be a good grouping option to have.Current Behaviour -

In proofing, we've noticed that we have a large number of groups but there is no way to search for a specific group other than manually going through each page. It would be incredibly useful if we have an option to search specific workflow templates.   

The ability to change a program success date to a date token would be awesome..

I would like to be able to associate the user's preferred pronoun in their profile. I'd like it to be a field that the user can change on their own in case it changes like how they can currently change their name. This would be helpful in communicating with the users and when users communicate to each other and use the correct pronoun.

Description -Why is this feature important to you - I would like separate alerts for increases and decreases by percent, because of how my teams react to the issue are two separate use cases. I'm curious and concerned when I see massive increases of traffic for a specific metric (primarily occurrence), but I'm even more concerned when I see massive decrease in traffic as this may be telling me there is an issue with data going to Adobe. Adobe Analytics alerts have both positive and negative choices for other kinds of alerts (e.g. anomaly is above expected/ anomaly is below expected, is above or equals/is below or equals), but for some reason this doesn't exist for percentage changes.How would you like the feature to work - I would like for there to be two options "decrease change by %" and "increase change by %" instead of only "changes by %" which exist in the UI now.Current Behavior - Only the "changes by %" option exists.

I'd like to have the possibility to send offline conversions to the LinkedIn ad network, same as this is possible for Facebook and Google. 

Description - To investigate the data targeting data generated in workflow execution, keeping interim results is the best option. It is not recommended not to use it in live workflows, but at times this is needed in big campaigns. It would be nice to have a feature where a user can select only some particular workflow activity/activities where temp data can be held for later analysis.  Why is this feature important to you - We face this situation daily and have to use the keep interim on for the workflow which generates many temp tables and consumes db space. How would you like the feature to work - To have an interim option on the activity level and selectively have workflow temp tables to for analysis using display target. Current Behaviour - Keep interim works for the entire workflow.

It is common for us (so far) to assign multiple people to a single task. When the task is assigned, it shows up in the task list for each user. When one user is done, they mark the task as, “Done with my part.” This removes the task from their “To-do” list, but it does not show up in their completed list. I have tested this, and it appears the reason is because the overall “Task Status” has to be set to “Complete” before it will appear in the users completed task list.So, tasks will only show up in the completed items area when all users are done with the task, and not when only a single user is done with their part.This creates an inconsistent user experience.Also, if the user needs to revisit the task later (they are not actually done yet), they have to navigate to the project and locate their task.

Description -Add "Planned Hours" and "Show in Balancer" choices to the create personal task dialogWhy is this feature important to you -There are a LOT of things that block your time out that are not necessarily included in a Project, like meetings, any non-billable time, pitches, presentations, learning sessions, etc. Many people have been struggling with a good way to block time so you don't get booked for work, that are not based on an actual project. Some people have "fake" projects that you can create tasks in, Some folks use the schedules, some use the FTE and the Work Time features, but none of these really solves the problem.How would you like the feature to work - Add a choice to show personal tasks in Balancer on a per task basisCurrent Behaviour - There is none. Users must rely on "workarounds", none of which are ideal.What I'd like to see What we have now

Currently there is no ability in the Workfront Application to see the Cookies and to allow a user to confirm if they allow cookies AND there is no Privacy statement directly in the Workfront Application for the user to be able to view Privacy information.  Please add a link with Adobe Privacy statement directly in the application, the user shouldn't have to go to Experience League and search for Adobe Privacy Statement to read it, should be directly in the application. This is request by our Corporate Risk leaders.