Proactive / Incident notification logs to be available for customer | Community
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Adobe Employee
TitoCapotitoAdobe Employee
Adobe Employee
July 12, 2024
Investigating

Proactive / Incident notification logs to be available for customer

  • July 12, 2024
  • 1 reply
  • 377 views
Request for Feature Enhancement (RFE) Summary: Customer would like to have available logs related to Proactive/Incident notifications in their end for troubleshooting
Use-case: In case a notification presents irregularities, customer would like to have logs available for knowing what's happening in the backend and proceed with trouble.
Current/Experienced Behavior: No logs available for customer.
Improved/Expected Behavior: Getting access for notification logs and get details about who received, managed, included in proactive / incident notifications.
Environment Details (AEM version/service pack, any other specifics if applicable): AEMaaCS
Customer-name/Organization name: Nordstrom 
Screenshot (if applicable):  
Code package (if applicable):  

1 reply

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
July 17, 2024

@titocapotito 

Thanks for proposing this idea.
This has been reported to the engineering under the internal reference SITES-23479. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to the Jira status.
Kautuk Sahni
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