Adobe Workfront

I have a report for proof approvers (regulatory, legal & brand) that is pinned on their dashboards and keeps them on track for what is pending and gives them quick access to click the links and review & approve when they have time. However sometimes they are reviewers rather than approvers. I don't get that option on the filters. Is there a way I can add that?

I'm looking for help with best practices for a design task.  More of the time it works fine to have a waterfall workflow between user 1, 2, and then 3.  But, more often now, we're having projects where we have three disciplines that need to run concurrently on the same design task.  How can we get this setup in Workfront?

Hello from your “On-Demand Workfront CSM” @cynthiaboon! Interested in using Workfront Boards but aren’t sure where to start? The easiest way to start is with the pre-built templates!   Check out the video here!  Here’s an article that provides step-by-step instructions.  Create a New Board with a Template  You can always customize your Boards, but if you want to get started quickly, here are each of the templates and the columns that are included.  Retro  The following columns are provided on the Retro Template: What went well? What could be improved? Who should we celebrate? What can we do to move faster?  Kanban  The following columns are provided on the Kanban Template: Backlog, New, In Progress, Complete, and On Hold. You can add new columns and rename or delete the default columns.  Basic  Three default columns are provided on the Basic Template. You can add new columns and rename or delete the default columns.&n

Hello -  Having a complete brain freeze on how the scheduled refresh timing works and can't find an answer when searching. If I schedule a refresh for Thursday - does that mean it will be completed on Thursday or will it occur on Thursday night and be refreshed for Friday?  Thanks! 

Hi,the upload of documents in Workfront gets stuck. Usually the first upload of the day.Can't figure out what is wrong. Closed and reopened the app a few times.Eventually started working.IS anyone else experiencing the same? 

Hello, I am creating an item report to show all action items of projects in executing and program delivery status (CUR and ZLH) that have not been updated in more than 2 weeks. I have the column "last update date" that shows the last update and there are several rows of data. When i filter the date using the "$$TODAY-2W" wildcard, not data returns in the report. What am I doing wrong? or What is the text mode I should be using for this?  I appreciate your time and feedback. Amy

Hello, I am curious if there is a way to add in more filters to the list users have in the Board view. The options are limited by default and we would like to filter out any Parents tasks. Thank you!

I need to be able to route a request queue to an email address rather than a specific user.  I suppose I could create the user under a generic name with the email address; but unsure how the request can be accessed by a CS agent and completed? Anyone know how to do this?

I must be doing something stupid because my use case is very simple. I have a single-select dropdown on a form. And if someone selects "pods" from this field, I want a message stating that Pods-based materials cannot use that queue. (This is my intended workaround against being able to hide some options on one form.) I used this simple if statement, but it doesn't work: IF({DE:Who is creating your communication?}="pods","Pods-based materials cannot be reviewed in this queue.") Is this possible?

We’re onboarding a new group into Workfront that previously used a system where they used cases (very minimal workflow steps and assignments) as projects and labeled the cases with sprint number/date range tags that were independent of the case planned completion date. This group would like to keep their sprint concept in the new Workfront workflows but we are having a difficult time figuring out how to do that, since we would like them to adjust task duration to take into account timeline or resource changes within the project, not just manually change a sprint tag not connected with planned completion dates. Just creating a custom field with the sprint number/date range options that they could tag to the project task or project as a whole doesn’t seem to make sense to me if the planned task completion and/or project planned completion doesn’t correlate with the sprint tag dates. The group has a heavy project/template workflow that didn't fit in well with Iterations when I tested that

I feel silly having to ask this because I've asked a very similar question (thank you @kurt_jones and @rafal_bainie!). How do I turn the URL field on a task into a hyperlink in my project view? I would assume the API value is task:URL?The solution on my last question was:displayname=Dropbox link.url=customDataLabelsAsString(Dropbox link) valueexpression=IF(ISBLANK({DE:Dropbox link}),"","Link") valueformat=HTMLWhat I'm looking for now must be in the ballpark of:displayname=URL link.URL=task:URL valueexpression=IF(ISBLANK({task:URL}),"","Link") valueformat=HTML ... What am I missing?

Hi All,Has anyone ever attempted to attach a document thumbnail of a document on an issues report?

What are questions you put in your "Help Support" section. Some items I have thought about are below: ReportingView/Layout/Menu/FilterFormGroup/TeamTechnical Issues Any other recommendations?

For example in a column for a late task report I'm showing the task successor as a valueexpression.  displayname=Next Tasklistdelimiter=<br><hr>listmethod=nested(successors).liststextmode=truetype=iteratevalueexpression=CONCAT('Task: ',{successor}.{name},' // Task#: ',{successor}.{taskNumber},' //Due Date: ',{successor}.{plannedCompletionDate},' //Task Owner: ',{successor}.{assignedTo}.{name},' //Task Constraint: ',{successor}.{taskConstraint})valueformat=HTML This results in the following: Task: Test late Task 4 // Task#: 4 //Start Date: 2/8/24 //Due Date: 2/14/24 //Task Owner: Stephen Jonas //Task Constraint: FIXTTask: Test late Task // Task#: 6 //Start Date: 2/1/24 //Due Date: 2/1/24 //Task Owner: Stephen Jonas //Task Constraint: MSO What Id like to see is something like this. I know I can remove the // but they're currently used to break the content apart.Task: Test late Task 4 Task#: 4 Start Date: 2/8/24 Due Date: 2/14/

I'm getting an error on the setup tab when setting up the Workfront for Jira app. Any suggestions on how to fix this? I haven't found anything elsewhere. 

Thank you all for joining today’s Customer Success Workshop, Mastering Email Notifications in Adobe Workfront! In this 1-hour interactive session, we discussed the different notification types available in Workfront, key email notifications, best practices for managing them, and actionable recommendations to help you and your team stay informed without feeling overwhelmed. If you have an additional tips to share or question to ask, reply to this post! If you weren't able to attend live, no worries - watch the on-demand recording and download the slide deck below:  Slide Deck PDF Workshop recordingAnd here's a quick summary of the tips and resources that were shared in the chat: Uncheck the box for "Send emails from Workfront when a comment is made on a proof" via Setup > Email > Review and Approval to avoid duplicate notifications. Over communicate initially so as not to miss notifications then instruct users to use the email footer option to tu

Hi all I'm a newly appointed system administrator for our Workfront instance, which has been in use for over a decade.  We are looking to overhaul our configuration and eliminate any unnecessary technical debt.  However, we have been cautious about making changes due to concerns about the potential impact on our existing data, including historical information, permissions, reports, groups, teams and more.  If someone has been through something like this and has any suggestions, lessons learned, be careful when..., etc.  please let me know.   Thank you!

Hi Community, I'm trying to add a Primary Contact of a issue onto an hours report, but can't make it work. We are using a request queue, converting that to a project, and want the Primary Contact to show on the report. So far, I've added a calculated field onto the custom form and when the new requests come through this is correctly showing the Primary contact (not the  request entered by user). This is good. The problem is when the issue is converted to a project, the calculated field updated to to the owner of the project, which then shows on the report. This is quite annoying! Lol The calculated field I'm using {owner}.{name} and I assume this is recalculating tot he project owner. I've also tried using a collection, but couldn't get the resolvables nested statement to work. Any help will be very appreciated.ThanksMatts     

I have a project set up where each task has a predecessor so that the timeline will auto update when one change is made to a task. We are seeing this break where even though we change the date, the following tasks are not reflecting the change to start date even though the predecessor is set properly. Additionally, when we have multiple tasks with the same predecessor, it will sometimes only change one tasks start date not all of the linked tasks.