Adobe Workfront

When using the out-of-the box Workfront Proof integration with Adobe Express, you can select a Proof Workflow to use as the Express template for approval.   Express displays the pre-set stages and approvals set in the Proof workflow. However, you must select a Workfront project for the proof to be assigned to.  Can you have a project be predetermined / setup to be selected by default? i.e. have all approvals for a workflow default to “Project A” rather than having the user type and select the project each time. Background / extra context: Marketers are using Express to create creative content. Today they route content created in Express, through express for brand approval. The brand team wants to also be to track these approval requests through Workfront / proof for analytics and tracking. The workflow / proofing integration works! But often these requests are not connected directly to an active Workfront project, so the user would be confused to which project to type/select. Ideally,

Hi team, We are currently working in creating task-based report. Exactly we need the filter if project tasks all don’t have assignments .Example : The project (test) has 4 task, one has assignments in task if assignment is assigned it should not show in report. I need report that only show project where there all task has zero assignments. I need filter to archive this.

We're currently using a request queue that creates issues by default. Our team then works with tasks, so we end up with both issues and tasks in our projects. This is causing confusion.Ideally, we'd like requests to come in as tasks only — no issues at all. We want to keep things simple and have one object type for the team to work from.I know routing rules can auto-convert issues to tasks, but the original issue still remains. Is there a way to either:Have the request queue create tasks directly, skipping issues entirely?Or is there another approach anyone has found that achieves a "tasks only" experience?

Hi team , We need some clarification on how the actual duration and duration is calculated in task level . we have some task that has actual duration as 11.26 how these decimal value is calculated ?.Can you advice how it is calculated with an example .

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Helo ~ I am trying to add a column to a Proof-centric report that lists the name(s) of people tagged in a proof as a Reviewer. All I can seem to do is list the Approver. Has anyone done that?Thanks,~ Bradley

Can someone explain what a “Root Project” is and how they could be used? I’m working on a report and noticed values for “Root Project” as an option when I add a column. I can’t find any documentation on that value or any fields with that name. None of my projects have any value in any of those fields when I include them in a report. Our large campaigns use a project for concept development. We add a project for each type of deliverable and link them together in a program. It might be valuable to us to name the concept development project as a root project. 

For those registered for Understanding Unified Approvals: Direction, Reporting, and What’s Next, would you be interested in follow‑up working sessions to unpack the upcoming approval workflow changes? Looking to exchange implications, open questions, and practical change‑management strategies—comment or react if you’d like to participate or suggest discussion topics.

I am looking for best practices regarding environment promotion, specifically for Project Templates. Based on my experience, and confirmed by Adobe, you cannot edit a Project Template and promote those changes to Production IF any of your changes involve deleting tasks. For example, if, in Production, i have tasks 1-4 on my project template, and then i edit that template in SB to add tasks 5-6 BUT also delete tasks 3-4, upon promotion, my project template in prod will contain tasks 1-6 As a result, we cannot promote any updates to our project templates from SB to Prod without then needing to deactivate the template and making manual updates immediately after. Has anybody else had a similar issue? There are workarounds, but this feels like a serious shortcoming of the WF environment promotion process. Am I approaching this wrong? Any best practices/solutions/workarounds to reduce manual intervention?

Need to have better UI to upload documents currently when drag and doping the documents Its a small black box not very easy to do the upload when adding documents in bulk if go little below the black drop while drag the documents the document opens in a new tab instead of uploading.

Hi! I am getting a lot of conflicting information about marking custom fields in-active once I move them to an Admin section of a request form. My end goal is to make sure all of these old custom fields remain in my historical reporting. By marking them in-active, am I inadvertantly removing them from my historical reporting? I thought in-active was just making sure these custom fields are no longer active. Any guidance or insight is greatly appreciated. I have a huge update next week that I am prepping for! I want to make sure everything is done correctly. :-)  As always, this community rocks. 😁

Hi team ,Issue OverviewWe recently encountered an issue in Adobe Workfront where users were unable to view a project, even though everything appeared to be configured correctly. ScenarioA project was created by a user who belongs to: Parent Group: International Subgroup: INTL MKT GROUP The user’s Home Group was set to INTL MKT GROUP The project was also created under INTL MKT GROUPThe project was shared with three users who were also members of the same subgroup.ProblemOut of the three users:✅ One user could see the project ❌ Two users could not see the projectThis was unexpected because:All users belonged to the same subgroup The project was correctly aligned to that subgroup Sharing permissions were applied No filters were restricting visibility ResolutionWhen the two affected users were additionally added to the parent group (International):✅ The project immediately became visible to them Key ObservationEven though:The project was assigned to the subgroup Users were members of the

With the newest updates to the Learn area for Workfront, I'm wondering if anyone has put together any training plans to make the data a more cohesive flow.    Examples: Getting to know Workfront Workfront for Workers Workfront for Planners Workfront for Admins Workfront for collaborators/requesters/reviewers     I previously had one, but all the links are broken so looking for fresh ideas before I rebuild. 

Stumped on a particular challenge regarding issue approvals.  I have a use case where a particular issue type needs to route to a group of approximately 10-12 senior leaders for sign off (think traditional executive stage gate process.).  All are expected to review simultaneously, as staging the reviews exec by exec would be time-prohibitive.    The challenge here is that if even one person rejects, the approval workflow halts, possibly before all stakeholders have had a chance to review.  And re-engaging the workflow starts over and requires that everyone review again (which would normally make sense, but in this case, is not desired.) The process owner would ideally like to capture all decisions (approvals and rejections) and then, if a consensus isn’t reached, escalate to higher level decision-maker.  The only workaround I’ve come up with is to leverage a custom form to capture individual decisions rather than using the automated workflow. But that obviously comes with some serious

Those who regularly attend the CS Scale webinars know this topic occasionally comes up, but I’d like to crowdsource here: What are the pros and cons of allowing users to copy projects? Currently copying projects is prohibited in our instance, but I have project managers begging me to allow copying. I promised I would re-evaluate. I’m asking y’all to get into the weeds so my PMS better understand what they’re getting into:What junk comes with copying projects? Think about both the PM and system admin. If we allow copying, what are the best practices for keeping copied projects clean? What are the alternate approaches? I’ll start:What junk comes with copying projects?You can opt out of copying a bunch of things, which seems to solve a lot of this problem, but it comes with other problems:When you clear Assignments, it also removes job roles. When you clear Documents, it also clears folder structures. (Consider these neutral/dependent on your governance) Whether you like it or not, copyin

Description: The current process for updating the calculation within an existing calculated form field requires a highly manual and time-consuming workflow. This involves removing the field from every form where it's used, saving each form, then re-adding the field to each form, re-entering the calculation, and saving again.Why is this feature important to you? This feature is critical for efficiency and accuracy. The current manual process is extremely time-consuming, especially given that we have approximately 30 active and 30 inactive forms that utilize these fields. This creates a significant administrative burden and increases the risk of errors during the re-entry process. Automating this would free up valuable time and ensure consistent application of calculations across all relevant forms.How would you like the feature to work? Ideally, there would be a more streamlined method to manage calculated custom form fields. This could involve:Bulk Field Management: The ability to bulk

Hello - Does the priorities table in Workfront Home display items (tasks) only when the project status is set to current, and not show them when the status is planning? Can someone confirm please? 

Hello - On a WF custom request form, I am trying to create a calculated field that totals the values generated in other calculated fields. If it matters, the other calculated fields plus corresponding fill-in fields for quantity entries are set to display only when a selection is made from a separate dropdown field. For the other calculated fields, I am multiplying the quantity entries by specific numbers using the PROD expression: e.g.,  PROD({DE:Ad or Graphic Qty},100)So, the user selects one or more choices from a dropdown field (e.g., Ad or Graphic)A new field/fields then displays to enter a quantity for the selected option (Ad or Graphic Qty - this field formatted as a number). The PROD calculated field (Ad or Graphic Cost - also formatted as a number) also then displays. This calculated field works as expected. The last calculated field is set up to SUM all of the previous calculated fields, but the number always comes up as 0: e.g., SUM({DE:Ad or Graphic Cost}, {DE:Banner-Std Co

Is this a bug……...I’m seeing that if a collapsed form is never “opened”, even if there are required fields in the custom form, you can submit the form. In essence the required fields are not holding true. 

We’re excited to celebrate Skye Hansen ( ​@skyehansen ) , who has been named the 2025 Community Member of the Year for the Adobe Workfront community!   Over the past year, Skye has consistently shown up as a trusted, generous, and highly effective community leader. Her commitment to helping others, paired with her thoughtful and reliable engagement, has made a meaningful difference for members navigating real‑world challenges.Skye’s contributions stand out not just for their volume, but for their quality and lasting value - she’s responsible for literally hundreds of thoughtful replies and accepted solutions. She actively contributes to the growth and strength of the Workfront community by sharing knowledge and shaping conversations, and as a 2025–2026 Champion, she sets a strong example of collaboration, leadership, and community‑first mindset.The Community Member of the Year recognition celebrates individuals who go above and beyond to support others, and Skye consistently shows up f

Hi Workfront Community :)  I am looking for any recommendations and tips on how you collaborate in Workfront with outside/external agencies. We currently have out agency users set up as external and I want to explore options to make our process more collaborative and have to rely less on email communication. Thank you!

Hi everyone,I’m working on evolving how we structure campaigns in Workfront, and I’d love to learn how other marketing and creative teams are handling this—especially when campaigns include multiple deliverables with different workflows and timelines.  Our Current SetupToday, we structure things like this:A requester submits a campaign request Our PM team converts that into an active project using a campaign project template Within that campaign project, we include a task directing the requester (usually a marketing lead) to: → Use the Requests section of the campaign project to submit individual deliverable requests (this is how we link everything) which are then converted into separate projects with unique production + review tasks.For example, an event campaign might include deliverable requests for:Save the Date Email  Save the Date Social Post-Event Email Post-Event Social Print Landing pageChallengeDeliverables don’t always start at the same time or get defined upfront Some can b