Adobe Journey Optimizer

Hi there, What are some ways to send a push notification again in a journey excluding those who already received it? We have a marketing need where there was an issue with a journey, we need to urgently send another push out, but exclude those who already received it. We cannot wait 24 hours for a segment to refresh. Thanks.

How to put condition on a OOB schema[Not the profile attributes] attribute in Journey. Eg. I want to send the Follow up email who clicked on CTA 1 or CTA 2 after 5 days from the 1st email. Attributes like - Opens, Clicks, Tracked URL. Note: It can be achieved using the Audience for each CTA conditions. Wanted to look for an optimized approach. From the below SS, we tried to create an event with "AJO Email Tracking Experience Event Schema" to read Click/Open Tracking. Same event has been used in the journey and then we have condition activity after the events. This Conditions activity is used to split records based on Clicks and open. but we are getting the error as "resource used in this expression is missing".  Regards,Abhishek

Hi, I want to reverse the field value and export it how can I do this in journey.  Thanks

Hi everyone!I'm wondering if anyone has any concrete examples or use-cases to share for Look-alike audiences. I haven't been able to properly test the functionality yet but I have some challenges in understanding its potential from only reading the documentation on Experience League.Thanks in advance!/Mikael

Hi,  is it possible to retrieve the information from a relationship established with a lookup schema into a journey?  In the specific i have an id on a profile schema, this id is related to a lookup entity with further details, such es color, price etc. Can i retrieve the details of the lookup into a journey using for example the data in a custom action?  Then how is it possible to check that the relationship worked good?  Thanks! 

Can AJO trigger custom content on the website based on real-time behavior?

Hello AJO Community,We are using Adobe Campaign v7. We send bulk emails through the Adobe Campaign Mid Server and real-time emails via the Adobe Campaign Transaction Server. Marketing team has several use cases where they want to send personalized emails based on customer actions.  Given their requirements, we are considering purchasing Adobe Journey Optimizer (AJO) as a standalone product which Adobe is now offering.. However, since AJO is built on Adobe Experience Platform (AEP) , we are concerned about the potential impact on features and functionalities if we opt for AJO without AEP.Here are a few specific points we are looking for insights on:Will AJO operate effectively without AEP, or are there critical dependencies that might limit its capabilities?How will the absence of AEP impact the real-time personalization and journey orchestration features of AJO?Are there any limitations or potential issues we should be aware of when using AJO as a standalone product?Would pur

Hello, Can someone please explain all the throttling options to me within AJO? I have a client that says the throttling API and manually throttling via journeys through wait conditions are not an option for them. I am open to all suggestions, or if there are not other options, a further breakdown of the API.  Thank you!

 Every few years, the industry undergoes a technological evolution that affects products and the foundational operations of each company's ecosystem. In recent years, Adobe has been at the forefront, particularly with innovations such as the Adobe Experience Platform and apps like Adobe Journey Optimizer which help you reach your customer with the right message at the right time.Every customer inevitably faces the need to migrate to new technology or face obsolescence, as competitors will eagerly adopt anything that provides an advantage. Therefore, when considering this migration journey, the following guidelines, drawn from my years of experience, have proven immensely helpful.Test Drive Before You Buy:While everyone is attracted to the allure of a shiny new toy, it's essential to ensure that it fits seamlessly into your existing ecosystem and effectively addresses your pain points. Often, customers only discover this alignment during the nitty-gritty of implementation. Therefor

Hi there, We have a schema structure that looks like this:(#{ExperiencePlatform.ABC.profile.tenantid.DDDOfferRecos.all(currentDataPackField.AA.AAOffers.ServiceAddress.offerCategory == "Fastfood").AA.customerID} - DDDOffersRecos is an array- ServiceAddress is also an array I want to loop through all the arrays, and find the first object that has offerCategory == "Fastfood", and return the customerID at the AA object level.  Is it possible to achieve this? Thanks.   

Hi...We are trying to send multiple message for single customer based on his last day purchase data.All the purchase history related information is stored as events in XDM experience event schema.We need to use the past day purchase related information for personalisation and need to send individual message for all his purchase in single journey......Is there a way to implement this solution in Adobe Journey optimiser?

Hello,  I created a Subscription List and attached it to a LP. The LP is designed to the Opt-In to a service. I subscribed myself to the list. What I'm also trying to do is once I subscribe, I would like the Language field on my profile to update - add value 'FR' or 'French' to that field.  When looking that documentation - I see that I can add an Audience Reaction that would then listen to my Subscription list and (I would choose ENTER since they will be added once they Opt-In) and then I can send a Confirmation email. I also tried to use the Update Profile activity, and that where I get a little lost. When looking at the Schemas to choose, I don't see my main schema, can someone guide me on how to get the Profile field updated on the schema.  Also - how can I view the profiles on the Subscription List. I know I'm on there, but the Profile preview always returns 0. I even tried to query my List and it still returns 0, even though the report has 1 subscrip

Hi there, We are looking to launch a push notification with personalized content using attributes from a collection array. Upon inserting the array into the editor, we noticed that there is no option to choose array positions like the advanced expressions and is returning null. Is collection not supported in Push personalization? And is there a way to fetch attributes from a specific array index with criteria? For example, return me the object with product id = 123, and return the other attributes within the object. Thanks.

Profiles are not generating for a streaming ingested dataset. I can see the data in datasets and via query service. But when I am searching for profiles it's not coming.            

1st Question:May I know if there is native connection between AJO with Azure MySQL DB?2nd Question:From the perspective of Sources connection, is Azure MySQL DB same as MySQL?Thank you!

Hello, I'm playing with the content fragment api The documentation seems outdated. Can anyone help? Issue 1:A "GET" doesn't return the node fragment/content. Instead it returns variants/variantId without any content Issue 2:When trying to "PUT" with the sample payload I get an (useless) error{    "path": "/fragments/xxxx",    "request-id": [        "VaJhHcE3fqW4pxyBtryHf70Y1qtnc2g3"    ],    "type": "https://ns.adobe.com/aep/errors/JOMAL-0001-500",    "title": "Internal Server Error",    "status": 500,    "report": {        "tenantInfo": {            "sandboxName": "xxxx",            "sandboxId": "missing",            "imsOrgId": "xxxx"        },        "additionalContext": {            "detailed

I would like to know if it is possible to integrate the Microsoft tool, clarity with Adobe Journey Optimizer.If possible, I would like to know if you can provide me with documentation regarding this integration.

Hi,  Can you help me understand how it affects campaigns and journeys when I see an AJO System Status alert whose service was impacted by Profile Segmentation? Regards,

Hi @arpan-garg  @satheeskannak  @mohan_dugganab While creating template in AJO email templete  via block approach AJO is adding some additional css, due to which the mobile view of the template is getting affected in gmail app in different devices.

HI ALL  @satheeskannak  @mohan_dugganab @arpan-garg @anuhya-y @akshaaga We are trying to use the event attribute with the help of contextual attribute in the below IF ELSE condition in expression fragment  and this "1141761358" is not letting us to validate the expression Can you let us know is ther is any  walkaround for that or there is any syntictaial error Can you please let us know {%#if context.journey.events.1141761358._abc.individualId.equals("hello",false)%}render_1{%else%}{%/if%}errorInvalid syntax Error in parsing PQL expression "context.journey.events.1141761358._abc.individualId.equals("hello",false)": line 1:22 mismatched input '.1141761358' expecting {<EOF>, '*', '/', '%', '+', '-', '(', '.', '[', '>', '>=', '<', '<=', '!=', '?:', '=', And, Or, Occurs, In, Like, Matches, 'notIn'}. Error beginning at position: Line 2, Character 4 

¡Hola!Ocupo ayuda con una situación que no logro corregir.He creado y enviado varias audiencias al destino de Facebook que tengo configurado en AJO, pero al momento en que hace la lectura en el ads manager de Facebook, me aparece que el tamaño es inferior a 1,000 perfiles, ocasionando que la campaña que quiero enviar no sea efectiva. Ya verifiqué la configuración y todo está bien, por lo que no comprendo cuál podría ser el inconveniente. Quedo al pendiente de sus posibles soluciones, gracias.  

Hi there, Say if we have an AJO journey that has profile re-entrance set to 2 weeks, if we create a new journey version after publishing, will the 2 weeks still apply to the same profiles despite it being a new version? Thanks.

#AJO#Offer Decisioning When an offer is archived or 'unapproved' (moved to Draft state), why does it continue to show under the Offer Collection in the Decision Scope? Shouldn't the Offer Collection within Decision Scope only show the offers that are Approved? Is this a bug? @satheeskannak 

May 2024 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Experience Decisioning - Limited Availability: Experience Decisioning simplifies personalization by offering a centralized catalog of marketing offers known as 'decision items' and a sophisticated decision engine. This engine leverages rules and ranking criteria to select and present the most relevant decision items to each individual. These decision items are seamlessly integrated into a wide range of inbound surfaces through the new code-based experience channel, now accessible within Journey Optimizer campaigns. Experience Decisioning decision policies are available for use in code-based experience campaigns only. Experience Decisioning is currently only available for a set of organizations (Limited Availability). To gain access, contact your Adobe representative. Email surface personalization - Limited Availabil

Hi there, Just have a few questions on Push notification opt-in/opt out. The only way customers can opt out of push notifications on our app is if they directly configure the settings on their phone devices (not within the app). So if we were to launch a AJO journey, is there a need to have a segment/condition to filter to those who opted-in to push, or basically just send to all and as long as the feedbackstatus is not bounce/error, it would be sending to all those who opted-in? Thanks