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Ajo_WisdomChase
Level 4
October 24, 2024
Solved

fragment

  • October 24, 2024
  • 4 replies
  • 1345 views

Hi team,

 

I’m encountering the following error after editing a live fragment:

**"Fragment backward compatibility failure! The new attributes - [journey.technicalProperties.currentNodeId, person.name.firstName] are not a subset of the previous attributes - [journey.technicalProperties.currentNodeId]."**

From my understanding, it seems that adding new personalization elements is causing this error. Is that correct? If so, how can I resolve this issue without deleting or duplicating existing attributes?

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Best answer by SatheeskannaK

@ajo_wisdomchase This issue seems to be a bug. Open a ticket with Adobe support. For now, the workaround is duplicating the fragment and updating it.

4 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
October 24, 2024

@ajo_wisdomchase This issue seems to be a bug. Open a ticket with Adobe support. For now, the workaround is duplicating the fragment and updating it.

Thanks, Sathees
    S
    simonrumi2
    November 1, 2024

    Hi

    I had this issue when I was trying to modify an existing Fragment that was being used in a Journey. As a workaround I created a new version of the Fragment and updated the Template-Email-Journey to use it

    If you logged this as a bug I'd be interested to know if Adobe had a differernt solution

    A
    AkramH
    Level 2
    November 7, 2024

    HI @ajo_wisdomchase,

     

    I was also facing the same issue but after 5th Nov Outage, it seems that it has been fixed and I am not facing this error.

     

     

    Thanks,

    Akram

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      November 8, 2024

      Hi @ajo_wisdomchase,

      Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
      Thanks!

      Sukrity Wadhwa
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