Targeting multiple batch audience in AJO journey

Forum|Forum|1 year ago
April 24, 2024
2 replies
1106 views

Hi there,

Is there a way to include multiple batch audiences at the start of the journey? Using the Read audience node, I can only select 1 audience, and the only solution I can think of is creating another audience in AEP that contains the multiple audiences - but that's not efficient work.

Thanks.

Journey Optimizer

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Best answer by Mohan_Dugganab

No, It's a single entry point. You can explore audience composition if that helps (union or intersection depending on your use case).

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/audience-composition

SatheeskannaK

Community Advisor

@akwankl You can't have more than one audience to start of the journey. As you mentioned try to combine the audiences using the include option in the audience setup to create a combined audience to use in the journey.

Thanks, Sathees

Mohan_Dugganab

Accepted solution

Adobe Employee

No, It's a single entry point. You can explore audience composition if that helps (union or intersection depending on your use case).

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/audience-composition

M

MarlieHo1

New Member

how would you advise scenarios then where the journey starts with a read audience activity, but someone places an audience qualification activity later in the journey. Wouldn't that be qualifying a second audience because there's no restriction to the number of audience qualification activities I can place?

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