What is this error: "Maximum runs 3 for the workflow step CBOneClickUrlGenerationStep are reached. (CJMRT - 110001-500)" | Community
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AmandaGr11
November 1, 2024
Solved

What is this error: "Maximum runs 3 for the workflow step CBOneClickUrlGenerationStep are reached. (CJMRT - 110001-500)"

  • November 1, 2024
  • 1 reply
  • 693 views

I am receiving this error when submitting email channel surface configuration for marketing emails. But, I am unfamiliar with it. Has anyone had this error and understands what needs to be fixed to get their email configuration approved?

 

"Maximum runs 3 for the workflow step CBOneClickUrlGenerationStep are reached. (CJMRT - 110001-500)"

 

Subdomains were delegated and IP pools were assigned. I am wondering if it is something to do with the reply-to or error mailboxes but those had been set up.

 

Thanks for your help!

 

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Best answer by AmandaGr11

This has been solved. Thank you

In case anyone else experiences "A provisioning step performed when setting up the channel configuration failed, leading to the error. Our Product team has performed the provisioning and you should no longer experience any errors."

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe Employee
Adobe Employee
November 3, 2024

Kindly log a support ticket for this.

A
AmandaGr11AuthorAccepted solution
November 4, 2024

This has been solved. Thank you

In case anyone else experiences "A provisioning step performed when setting up the channel configuration failed, leading to the error. Our Product team has performed the provisioning and you should no longer experience any errors."

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    November 7, 2024

    Thanks for sharing the update @amandagr11! 🙂

    Sukrity Wadhwa
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