Workfront Project Request Approval

[WillCo1]

I'm trying to create a process where my manager will receive requests that come in on a custom form, that's in a request queue and she can approve or reject the project. When I run a test submission, I am not seeing the approve and reject buttons at the top of the submitted request. Did i miss a setting? Also, I would like to automate approved requests to move over to a specific project/program. Is this possible?

[KellieGWAB]

@WillCo1 - Is the approval attached on the queue topic? 

You can also create routing rules  for requests/issues however, these work to create native assignments and don't vary based on approval status. The assignment would show new pending approval for that team until it was approved and then it would go to New or rejected based on the approval workflow.

https://experienceleague.adobe.com/docs/workfront/using/manage-work/requests/create-and-manage-reque...

[Madalyn_Destafney]

@WillCo1 did the info from Kellie above help you out/answer your question?

[WillCo1]

Not exactly. We set everything up similar to what was recommended and still arent seeing the Approve/Deny functions in the home screen of in the request page. 

[KellieGWAB]

I would suggest submitting a support ticket so they can check your specific scenario. If everything is setup as necessary then there might be something specific to your instance that is preventing it from working as expected.