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NaushinWa
Level 3
December 18, 2020
Question

Report to show multiple topic group levels in one field

  • December 18, 2020
  • 1 reply
  • 588 views

Hello, I have a request queue that has 3 levels of Topic Groups and one level of Queue Topics. In a report I can pull in the main level Topic Group (so parent topic group) but do not know how to pull in all 3 levels of topic groups. Is this something that Text Mode can help with? If so, what would the logic be to pull all 3 levels of topic groups in?

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    1 reply

    Kundanism
    Kundanism
    Level 10
    December 21, 2020

    Hi @Naushin Walji‚

    I would say you can try by using Queue Topic ID from Calculated field. Else, you can try by creating a calculated field in a custom form and pull those details in report. Since as I know we can not pull in report with different levels based upon Topic Group. If you would such possibility please give a sharing of such info. Thanks and regards,

    Kundan.

    N
    NaushinWaAuthor
    Level 3
    December 21, 2020

    Hi Kundan,

    I don't know how to pull this information, which is why I am asking the question to the other experts on the forum. As an example:

    I have a request queue called: Marketing Emails. Within the request queue I have following:

    Main Topic Groups:

    B2B Marketing

    B2C Marketing

    Internal Marketing

    Child Topic Group for B2B Marketing

    Fully Sponsored

    Partially Sponsored

    Combined Franchises

    Child Topic Group for Combined Franchises

    Franchise A, Franchise B, Franchise C

    Franchise A, Franchise C

    Franchise B, Franchise C

    Queue Topic for Franchise A, Franchise B, Franchise C

    Daily E-newsletter

    Weekly E-newsletter

    Paid Ad

    My question was How do I pull in a combination of Main Topic Group and all associated children topic groups in a report

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