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Can't trash proofs in proofing HQ

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Level 5

Hello!  

 

I have a system admin that is unable to delete a proof in proofing HQ. Every time they try they receive the following message (screenshot attached): You have no permissions to delete 1 items.

 

Anyone know why?

 

Thanks!

1 Reply

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Community Advisor

we’ve noticed a few users who have duplicated accounts and are signed in with their account that has no access. Has this somehow happened to your user?