We're implementing a new request process and need to close out a request queue. If I archive it will the active requests remain active? Thanks Justin

Hello! I have a user that accesses a report to assign work to his design team. The report has several projects and a column where he types starts to type the designer's name, the designer can be selected, and the team can access the report to see what projects they need to work on. Today, he's been ...

Hello!  I have a user who is not computer savvy and is always on the move. He's asking to have his password reset and it's been forever since I had to do this. I thought I could go into their profile and there was a button that would prompt a password reset but I don't see that anymore. Has that fun...

Hello! I created a new custom form for when our people need to make a request to a specific team, but for some reason I can't get it to show up in the dropdown when trying to submit the request. I checked and made sure the form is active and was shared correctly. Also, I can't figure out how to make...

Hello!   I have a system admin that is unable to delete a proof in proofing HQ. Every time they try they receive the following message (screenshot attached): You have no permissions to delete 1 items. Anyone know why? Thanks!

Hello! I noticed that a user I tagged in a proof who wasn't on the proofing workflow was now on the workflow on my stage as a reviewer & approver.  I can't recall seeing this happen before, anyone know if this is a new thing or have I just been oblivious for years now?

Thanks Richard, appreciate the help!

Oh yeah, I know about those. I was looking for something that's automated when the stage goes active. Sorry for the confusion!

Not sure, I've made several custom workflows but I've never seen an option for a custom message.

Hello! Anyone know if there is a way to set up a routing template where select users in the routing receive a specific message once they make a decision? For example, let's say I use a routing template for packaging and I wanted user A to receive a message that said please "Please verify sku and ven...