Expand my Community achievements bar.

Latest Community Ideas Review is Out: Discover What’s New and What to Expect!

Removing team from Issue or Task when clicking "Work on it" button

Avatar

Level 2

Wondering if anyone knows if this is possible.

We use team assignments for Request queues and triaging. 

I'm wondering if there's a way to auto remove the team from the issue or task once a user has chosen to "work on it". 
Having to go back and remove the team feels a bit redundant. 

Does anyone know if this is possible natively within Workfront?

1 Reply

Avatar

Community Advisor

The best practice here is when the user that takes the requst/issue/task 'takes it,' they assign it to themselves and unassign the team at the same time.

If this helped you, please mark correct to help others : )