I've created a request queue project for a group of users. They would like for an additional email address to also receive the notifications when someone submits a request to the queue.
Is there a way to link the email address to the queue?
My first recommendation would be to encourage an existing member of the group who will receive notifications anyway to setup a forwarding rule in their email client so whenever they receive the notification, it gets forwarded to the other email address at the same time.
Alternatively, you could create a service account using the email address that needs to receive notifications, then add the service account to the workflow. This approach can become messy if you don't have good governance around the creation and usage of service accounts.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
