I've encountered a problem, I've made some requests/issues by different queue topics, and then converted these issues to tasks in different project (where tasks live on). when I created a task report with filter these tasks, but I couldn't figure out a column of queue topic name, which the issues was created from. Is there a way to capture/show queue topic name of issue in this task report? Many thanks!
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hi, it looks like you can do this using text mode.
displayname=Queue Topic Name
linkedname=convertedOpTask
textmode=true
valuefield=convertedOpTask:queueTopic:name
valueformat=HTML
hi, it looks like you can do this using text mode.
displayname=Queue Topic Name
linkedname=convertedOpTask
textmode=true
valuefield=convertedOpTask:queueTopic:name
valueformat=HTML
Thank you very much, skyehansen! it works! Because I am a new learner, and I've tried a lot of method to do, but failed. so really appreciate your help!
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I hear you, Jerry - it is a steep learning curve for sure. I really recommend that you familiarize yourself with the layout for the API explorer because your understanding of how to use this is critical to the type of problem you have above. (the other critical thing you need to know, is what Workfront calls certain things)
Review this help article:
For your specific example, navigate to the API explorer and search on TASK.
The understanding here should be that you can display issue fields on your task report, by prepending your issue field names with "convertedOpTask" and a colon, which is what I did. I'll leave it as an exercise to you to discover how to do the same with the Queue Topic name.
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