We recently looked into this so I thought I'd share our findings in case it's helpful! :) Tim is correct, you can create a new custom form for these kind of internal notes and use the field as a column in your report. While creating the form, be sure to go to Form Sharing and select what users/groups/teams/roles/companies you want to see the text field. This way you can actually slip it into the request queue if needed (for example, if you needed this editable text field on a request/issue report) and the requesters won't see it. We do that for a lot of our internal forms. Even if you don't need to attach it to a request queue, you can still restrict the permissions based on your organizational needs. One important thing to note is that you have to match up your form type with the object you're attaching it to. So if you want to make a note on an Assignment report, you would probably need to use a User custom form (and a Task form for Task reports, etc). I don't remember if we had to add the "isInlineEditable=true" line to the text mode to let us type directly into the report, but if it doesn't let you do it automatically, that will do the trick. One limitation we found with this is that it's difficult to keep a history of changes made to the field. You can kind of get around this by making sure the field is tracked in the Updates stream, however. It's not the best for record keeping, but it'll do in a pinch. And depending on your use case, it may not even matter! I hope that helps! Maddy Martin
