Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Can't Save Email Notification Templates


Level 2

I'm trying to setup a few Reminder notifications with custom HTML email templates. I can get the notifications setup and assigned to that tasks, but when I try to create an email template, I cannot save it. I click the save button but nothing happens. Anybody else had this issue? Anybody have a fix?

2 Replies


Level 8

Hi Mark, I'm in Chrome and I'm not experiencing this. Sounds weird to ask but have you cleared your cache in a while? Sometimes that solves things for me in WF that I wouldn't think are related to caching. If still not working I'd submit a WF support ticket. Try in another browser and see if working for you there too to see if it's browser specific.


Level 6

I actually have an open support ticket on this specific issue. The last update I received on 1/24/2023 was this, "We've worked up a fix for this issue and the fix is currently going through our QA process. That process typically takes a week or two, and once it passes QA, we will be able to release the fix. As soon as I have an official release date, I will let you know." 


So, this should be fixed soon 🙂