Fusion sends several emails whenever tasks are assigned automatically.

[DevanshuCh]

My current fusion flow is when content owners submits project requests it will automatically convert that into a project using a pre built template that I have defined. Later it assigns tasks inside that so for instance all the tasks realted to project manager should be assigned to this person. It is working perfectly fine but the issue is when the project has 10 tasks it sends 10 emails and I would like to built something like how workload balancer works were in only one email is sent rather than 10

how can I do that in fusion

[IvanBebek-iX · Accepted solution]

Hi @DevanshuCh ,

I have just checked it does not seem like there is an out of the box API call but it seems that bulk assignment inside Workload balancer is using an internal api which has its specifics when it comes to using it, please check this link and go though the answers to see how to use internal api https://experienceleaguecommunities.adobe.com/t5/workfront-fusion-2-0-questions/fusion-internal-api/... .

There are few important things to mention before using this

• This API can be turned off at any point
• This API can be adapted at any moment
• This API could become official so at some point you might not need custom logic to do this

It is important to weigh in the risks and benefits when using this as it can be a double edged sword.

This is the url used to call the api attask/api-internal/batch, for additional details you can navigate to the developer options in your browser and do one bulk assignment with Workload balancer to see what data you need to achieve this if you decide that the feature is worth the risk.

Hopefully this helps.

Best regards,
Ivan