We have actually added approvals to those tasks that require Reviewer action/response. We frame the task name and approval similarly and whoever is responsible for notifying the Reviewer sets the task to Complete, which is actually Complete-Pending Approval. Once the Reviewer completes the action, they approve the task from their My Updates page and the task closes. It is important that they approval triggers on Close otherwise, the task will remain New/In Progress once approved. Our best practice is to give a reasonable response time frame (3-5 days) as we can't see the workload for Reviewers and therefore can't assume they are available immediately. Tracy Fox Project Manager / Workfront SysAdmin Sykes Assistance Services Corporation