Hi Nalin, Interesting question; thanks for posting it. I can suggest a few options to consider:
Use Issues rather than comments, as the former include built-in priority and extendible custom data (etc.) which you could then easily report on
Some people find it helpful to create a special "Important Comments" text field at the project, or task, or issue level and use it in leiu of a regular comment; that way, it's inline editable in a grid of such objects, too
Other people prefer being able to rely on having every comment stored as a comment (eg for threading/context), and instead use rich text to embellish their comments...but at this time, those embellishments are not yet reportable (eg just plain text)
Given that, one practical approach is to use conventions within the comments (eg CAPS, *** symbols, etc) to add special meaning
Advanced users might then leverage such conventions via the Last Update object to "pluck off" a special comment (eg prefixed with NOTE~) and append it (along with the person and date) to a calculated Important Comments text box at the project, task, or issue level for further review or reporting
And finally, adventurous users seeking to report on updates natively (via the Notes object) might choose to look up the term "Nessie DNA" in this community forum and - should they dare - contact me to about our solution to reactive it
Regards, Doug Doug Den Hoed - AtAppStore Got Skills? Lend a hand!
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