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How do I figure out what an ID in Fusion matches to in Workfront?

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Level 5

I have a scenario in Fusion that has an error. I've tried taking the ID from the error and searching for it in Workfront or putting it in a few different places in the URL but nothing works.  Anyone know how to identify what in Workfront is causing the error?

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Correct answer by
Community Advisor

Could you provide any details on what the error is? This might help identify what you need to look at to troubleshoot.




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Community Advisor

I'm not sure if I'm reading your question right. The scenario should tell you? If you're referring to the email notification you receive with that error message, you should be able to click on it to get to the actual, individual run, and locate the module it errored out on. This module, or the modules nearby should tell you what objects the scenario was interacting with. e.g., 

 

1) I get an email saying "[403] ID: 65720b5c0014de0020e3f1ca6fedf00f. A value is required for _______. It cannot be an empty value."

2) I click on this and it takes me to the fusion scenario history and opens up this run

3) I see the red triangle icon that indicates the module that errored

4) I click on the triangle, and it shows me record type is PROJ, so I know I am looking at a problem project.

 

(By the way, I also just entered in the ID into the global search and it did pull up a project... so I don't necessarily need to have done this for this particular error ... just nice to know that you can manually locate it if a search has not worked)

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Correct answer by
Community Advisor

Could you provide any details on what the error is? This might help identify what you need to look at to troubleshoot.




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Level 5

I went back to a previous module, instead of where the error was occurring, and was able to find out which project was creating the issue.  I was also able to figure out how to delete the errors so the scenario could reactivate by looking in Data Stores. Thanks everyone, it's figured out!