This might be outside the scope of your question but what helped for me was logging in as individual users an design a basic user dashboard.  I had to basically do it over and over as I logged in as each individual user - not ideal. This allowed me to specify a basic experience from which users coul...

I think if we took it one step further you could develop custom workflow templates with assignments and a custom message.  Instead of doing it on the fly you can apply the workflow template to the proof.

In an existing workflow you can click the 3 dots next to a user in the workflow, next select message.  This allows you to message an individual user on a proofing workflow.    You can add a custom message to a new stage

Is it possible that email related technology infrastructure on your side is causing the delays?  How can you be certain that it is Workfront?

We have noticed this issue in our environment as well

We noticed the same issue starting last week.  Adobe seemed aware of the issue when I spoke with them on the phone yesterday so it's strange not to see it on the known issues page. Our workaround is to click Documents -> Document Details Then click the 3 dots when viewing Document Details - select m...

Do you take advantage of pre-made proofing workflows?  I believe that custom messages can be attributed to stages.

If you're only talking about 8 projects my first instinct would be to view the Project -> Documents  Next click the Project Folders then click the Download All button Hope this helps

Have you tried making the progress 100% on the displayed progress indicator - instead of 0, make it 100.

If your system is configured to preserve the originating issue it would be a matter of finding that issue and converting it to a different project.  If your system is set to delete originating issues then you might be out of luck. I have a suggestion.  Instead of converting those bunk requests to pr...