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SOLVED

Error Moving Files

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Level 1

I'm trying to move files I accidentally posted to one Workfront project to the proper project but I get an error saying, "Error loading secondary content..." I get the same error when I try to delete them, as well. I tried a different project to see if the same thing happens and it seems to happen on all files in all projects.

 

Can someone help me figure out what is going on?

 

Thanks.

1 Accepted Solution

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Correct answer by
Community Advisor

We noticed the same issue starting last week.  Adobe seemed aware of the issue when I spoke with them on the phone yesterday so it's strange not to see it on the known issues page.

Our workaround is to click Documents -> Document Details

Then click the 3 dots when viewing Document Details - select move

The downside is that you have to do this 1 by 1.  Hope this helps!

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2 Replies

Avatar

Correct answer by
Community Advisor

We noticed the same issue starting last week.  Adobe seemed aware of the issue when I spoke with them on the phone yesterday so it's strange not to see it on the known issues page.

Our workaround is to click Documents -> Document Details

Then click the 3 dots when viewing Document Details - select move

The downside is that you have to do this 1 by 1.  Hope this helps!

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Level 1

Thanks for the help. The workaround is working for me.