Specific messages for individual users on proof routing | Community
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JustinWa2
JustinWa2
Level 4
October 2, 2024
Solved

Specific messages for individual users on proof routing

  • October 2, 2024
  • 2 replies
  • 1581 views

Hello! Anyone know if there is a way to set up a routing template where select users in the routing receive a specific message once they make a decision?

 

For example, let's say I use a routing template for packaging and I wanted user A to receive a message that said please "Please verify sku and vendor before finalizing your decision", no matter what decision they make. Is that doable?

 

Thanks!

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Best answer by Richard__Carlson

Oh yeah, I know about those. I was looking for something that's automated when the stage goes active. Sorry for the confusion!


I think if we took it one step further you could develop custom workflow templates with assignments and a custom message.  Instead of doing it on the fly you can apply the workflow template to the proof.

2 replies

skyehansen
Community Advisor
skyehansenCommunity Advisor
October 2, 2024

Looking in Proof at the Account Settings (under the decisions tab), there's a way to set a message that displays whenever you select a decision. However, since there's not a way to constrain it to any particular workflow, it would result on all your users seeing the message.

 

https://experienceleague.adobe.com/en/docs/workfront/using/workfront-proof/wf-proof-account-admin/account-settings-in-wf-proof/configure-approval-decision-in-wp

Richard__Carlson
Community Advisor
Richard__CarlsonCommunity Advisor
Community Advisor
October 3, 2024

Do you take advantage of pre-made proofing workflows?  I believe that custom messages can be attributed to stages.

JustinWa2
JustinWa2Author
Level 4
October 15, 2024

Not sure, I've made several custom workflows but I've never seen an option for a custom message.

Richard__Carlson
Community Advisor
Richard__CarlsonCommunity AdvisorAccepted solution
Community Advisor
October 15, 2024

Oh yeah, I know about those. I was looking for something that's automated when the stage goes active. Sorry for the confusion!


I think if we took it one step further you could develop custom workflow templates with assignments and a custom message.  Instead of doing it on the fly you can apply the workflow template to the proof.

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