Sorry, just to clarify, I am talking about a feed of updates that a review level user can see a list of all of their recent updates and reply to them from that feed. (not a worker who can see the updates feed on items they are assigned to)

Does anyone have a solution for displaying updates for collaborators in the NWE? Since this is not visible in Home and there is no My Updates tab like in Classic, I'm trying to come up with another way to display something similar for our collaborators. This is going to be a big loss for them. Addi...

Hi Kyna, I was really overthinking that one. Thank you so much - it worked!

Hi Cheryl, I totally understand! Ideally, this would be an email that gets sent to the requester once their Help Desk request is resolved. Similar to the one that we received from Workfront after our support ticket is resolved. If I had to guess, Workfront uses some kind of integration for this and ...

Is it possible to filter an issue report based on a team assignment versus a user assignment? Currently my workaround to this is to use the filter "Assignments > User ID > Is Not Blank, but I'd like to be able to filter by the team assigned to the issue. (which in this example is "IT - Help Desk") S...

That worked, thank you so much!

Thank you Anthony! One follow up, how do I get rid of the (open issue for more) ? I tried but I broke it!  and thank you for the additional resource! I will poke around in there!

Is it possible to use text mode to truncate the description in a view to make the viewing and scrolling experience better? Does anyone have the text mode they could share? Also, if I were to apply this text mode, would I lose the ability to in-line edit the description field?

Thank you @Nichole Vargas‚ This is a great first step, so I appreciate you letting me know about this! It does seem like this calculated custom field will track only the first status change date, and I'm looking for the date that the current status was set. It's definitely still worth trying out th...

Does anyone know if there is a way to create some kind of "rate the service you just received" functionality in Workfront? I know the functionality doesn't exist in Workfront itself, but has anyone used something like this to bench line their customer service levels for things like help desk request...