@Isabel Ribeiro-Atwan @Vic Alejandro Thank you for your responses, I really appreciate it! The biggest thing we need to change to optimize Workfront for IT is the request queue. Currently, we only have one drop down for IT Help Desk and there's no custom form to gather more information, just the...

Hi all! This is a long shot but I'm wondering if anyone out there in the Workfront Community has setup their Workfront instance for IT successfully, and if anyone would be willing to share some of their processes with me? I work on the Marketing Services team and my team and our internal clients hav...

Thank you James, this is great insight and I really like your maturity descriptions, which as you mentioned, might change slightly based on the activity. This gives me a great starting point. I appreciate your time and response. Sydney Sydney Peterson Diversified Communications, Inc.

It doesn't look like any materials are available yet, but I will keep an eye out and check back. Thank you, Miranda! Sydney Sydney Peterson Diversified Communications, Inc.

Hi Workfront Community! I've been asked to start brainstorming / outlining a Workfront scorecard that I can administer to our IT team members. I'm just curious if anyone has created a scorecard or "maturity model" that they would be willing to share with me? Adding to my original post because I re...

Hi @Dustin Martin If/when you have time, would you mind posting instructions on how to do this? It could work, but I'm not proficient with calculated fields/expressions. No rush and thank you for the suggestion! Sydney Peterson Diversified Communications, Inc.

I recently updated a custom form field from radio buttons to check boxes so that more than one option can be selected. This field is also a grouping in one of my reports, but now that more than one option can be selected, it's grouping multiple options together in my report, and I still want each op...

The need for this functionality came up last week in a Workfront feedback session/meeting I held. I told everyone in the meeting that I would try and find out more about where this stands on the road map. Has there been any movement yet / has timing been determined?

I'm reviewing some of my mid-year cleanup reports and I'm noticing that not all of our system admins cancel and put projects on hold the same way. Before I establish a best practice / rule for how we cancel and put projects on hold, and communicate this out to our system admins, I'm just curious to ...

The 2 way sync with Workfront Home and Outlook 365 calendars should include more information on the item when it is pulled from Workfront Home to an Outlook 365 calendar. Currently, I can see the name of the item and what kind of item it is, but I'd like to get to the item in Workfront from my Outlo...