Hi team,We’re seeing an issue where HTML injected via {{{context.messageBody}}} overflows on mobile devices. AJO wraps the content in containers with fixed width and transform: scale(), which breaks responsive designs that work fine with other providers. Attempts to override via CSS or viewport meta...

Hi @DavidKangni, thanks for responding.  Yes, the requestId is from an API-triggered transactional campaign. Just to confirm — the feedback events for API-triggered campaigns should also flow into the AJO Message Feedback Event Dataset, right?My use case is to have the requestId included in that dat...

Hi team,We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely...

Hello,I'm in the process of configuring a feedback webhook in Adobe Journey Optimizer for my API triggered transactional mails and have selected JWT Authentication as the method. However, the documentation does not provide detailed information on the specific requirements for the following component...

Hi @Anuhya-Y , thanks for clarifying — yes, using type AEP does cover both cases.What I’m trying to explore is whether it’s possible to populate header configurations like From Name and From Email dynamically from the context object in the API request payload, rather than fetching them from the prof...

Hi team,While working with the Transactional Messaging API (/ajo/im/executions/unitary), I noticed that the recipients array supports both "type": "aep" and "type": "external".From my understanding:"aep" is used when the recipient exists in the Real-Time Customer Profile (RTCP) and the system can re...