Here is the form's setup:  Here is what most users see: But here is part of what me and the group leader see when we use the same request form (I am Sys Admin, the other user is not): So, even though it is set to be accessible to anyone, if the user needing to make the request isn't part of the grou...

I have a user who is unable to see any of the fields that come with a request queue's custom form, and I am clueless. Whenever I go to make a request, the fields show up for me, no matter what. And after checking, and logging in as various users with different access levels, it appears that the only...

We have a custom form that we have been using internally for over a year and a half, now. And during that time, things were going fairly smoothly. When we recently migrated to the Adobe Admin Console, I have been getting a high number of users that are unable to log into the site, but also non-accou...

Due to the recent change in how Adobe is charging reviewer users who approve more than 5 proofs as a Light user, we have seen a flood of alerts to that effect coming from Workfront. As a result, I need to create a report that shows us how many light users we have, as well as the total number of deci...

The user is assigned to our Company (that's something that should, and does, happen automatically), they are being shared in the project and tasks. I do have a version of the Planner license that disallows editing tasks, but even if I change it over to the system default Planner license, they're not...

I am having the same issue, except that our users are using an SSO login. Will a Federated ID show unregistered until they login, or is there something else that I can do to clear the status? 

I have a user is set up as a planner in the system and they are currently having an issue where they aren't able to mark any of their tasks as completed, despite the attached custom for allowing users with Manage or Contribute status having that right (see below).  I am also unable to change the sha...

A few years ago we met with a consulting group to rebuild our Workfront workflow, as the original setup was cobbled together into something that barely worked. As a result, there are a lot of older requests, projects, and request queues that we are having issues removing from visibility. This curren...

Turns out that it was an issue with the intern not having a company assigned to their account, and that was preventing their director from seeing them. I would have never considered that to be an issue. Ultimately, I had two options: Assign the intern a company (the proper one), or disable the requi...

So, even though the intern is in the same team and group as the manager, if the intern isn't given access to the project, then they cannot be searched for to assign them a task?