@CatherineKe I discovered this function a couple years ago when one of my users went on maternity leave and left over 200 proofs open. We applied proof delegation to each of those proofs so that their manager could take over. Proof delegation allows a different user to manage a proof as if they were...

@KhachaturSe It's great news to hear that this idea might be moving forward. The more smooth the transition the better (of course), but your description of the effects strikes me as reasonable. My priorities would be, as @KierstenKollins implied: Retention of historical data.The continued ability to...

Y'know, my mind was going in that direction, but stalled out because I couldn't think of a common required field across all request queue forms. But I can create one. Thank you @Sven-iX and @skyehansen!

If @Doug_Den_Hoed__AtAppStore's solution doesn't meet your need, a patch might be to group the tasks by project and have those groups collapsed by default. It's not elegant, but might suffice. I hear there are some reporting optimizations on the roadmap that might merge the perennial problem of task...

So what's considered the "first available topic?" When I submitted a test request by email, I was surprised to see that it indeed was assigned a topic and I couldn't figure out why the system chose that topic. It's not the first alphabetically (I have several others that would come earlier). I suspe...

Description - I would like to be able to report on which issues are submitted by an intake email address. Why is this feature important to you - This is another metric to identify where issues derive from, which can be helpful for analyzing requestor behavior. Additionally, requests received by ema...

Hi, Kasey. I think you'll be better served by a task report. There might be a way to gather a collection of task hours in a project report, but a task report is going to be closer to the data you need.

No need to apologize! While preparing my new summary for you, though, I found the culprit: One of the child tasks under task 6 had open issues. This fact was hidden to me because we rely a fair amount on the Percent Complete field, which apparently we can set to 100% and the status will remain In Pr...

Description - I spent several days and even posted to the community to try to figure out why Can Start was false on some follow-on tasks. Come to find out there is a sneaky little inconsistency in task status behavior. Why is this feature important to you - There are two reasons: We rely a fair amo...

I'm trying to report on requests submitted through a request queue's email address. I'm struggling to find a field to filter by. Does anyone know the magic password?