@jon_chen Here is my new idea: Allow deactivation of Topics - Adobe Experience League Community - 704026.

Description - Add a toggle switch to queue topics that allows deactivation of the topic.Why is this feature important to you - When we need to revise a queue by way of omitting a topic, we have two options: delete the topic, which deletes the associated data, or rebuild the queue. A deactivation swi...

I sat back down and re-read your initial post—completely missed the "free" part. Woohoo!

Hi, Kristin. Registration isn't open, right? Can you give us an idea of cost to attend?

I'm not a whiz with text mode, but further in the thread I linked to there is chatter about how I couldn't get the text mode to work. It turns out, when I copied and pasted, it substituted out tabs I needed on the line defining which statuses to pull in. I wonder if that's your problem.

@jon_chen  As of yesterday afternoon Eastern Time, the issue returned.

Everyone wants to do their own thing. Unfortunately for these types of colleagues of mine, our company is ISO certified and things like a creative brief need to be standardized for compliance reasons. "Compliance" and "regulation" are sometimes helpful tools in bringing people into alignment without...

In general, I'm a big fan of:Document the existing state. I often use Word because it offers the track changes function. I can insert flow charts and tables to organize my information.Mark up your proposed changes.Build a test in your preview or sandbox environment.Build it in Workfront production.C...

I don't think there is a wrong way, but there are tactics that ultimately can simplify people's lives. In your case, it sounds like you have some grander challenges to address before your users are receptive to using a form for creative briefs. Taking a step back to look at all the related processes...

Have you seen the Introducing the End User Communications Cookbook - Adobe Experience League Community - 607439? There are some great tactics and tools to consider in this resource.Educating users well is a practice in my opinion. I'd love to do more, but there is only one of me as a parttime admin,...