So, we have a field whose value is numerical but its label is not. Ideally, when we have a grouping, we'd like to sort via the value and not by the label. Is there some sort of text setting which is required to enter in order for this to occur? I'm hoping that, by asking this question among my fell...

We've had our users do just this and it does work. It didn't work for one of our users. The reason was that he had multiple computers running Chrome. He zapped his cache/cookies on one computer, but it didn't carry over to the other. It worked eventually. I got a response from Workfront Support re: ...

I've had another rash of users whose Updates aren't loading on any of their Updates tab. One of my users tried doing the "zap and restart tango" with Chrome and his Updates still weren't loading. (I've already submitted a ticket for him; Case #00196762.) This always seems to happen on Thursday s. An...

Same here. Thanks for this quick resolution! I drink this Home Office beer in your honour. Happy weekend! -j John J. O'Sullivan Bristol-Myers Squibb

Thanks for sharing; hopefully it'll work for us schlubs in Cluster 3 as well... -j John J. O'Sullivan Bristol-Myers Squibb

Yeah, just got a response. We're good. Thanks for taking the lead on this! John J. O'Sullivan Bristol-Myers Squibb

I just got a response from Customer Support. They want to look into our instance to see what isn't been sent...but nothing is being sent from our instance. (?) Are all support agents aligned on this issue? John J. O'Sullivan Bristol-Myers Squibb

We're experiencing other weirdness in Chrome (e.g. The Updates not showing up on-screen thing, bulleted lists/numbered lists not showing bullets/numbers, etc.). But this is happening independent of whatever browser is being used. No emails are being sent by Workfront to users. BTW: We're on Cluste...

Ugh. Thanks for verifying that it's not just us. This really couldn't have happened at a worse time. Our entire team are remote reporting due to the SARS-CoV-2 virus pandemic. We need those Updates now more than we normally would. John J. O'Sullivan Bristol-Myers Squibb

All my users have said that they're not receiving emailed updates/annoucements/reports/etc. from Workfront. I've put a ticket in with Customer Support but curious if other people are having the same problems.