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TracyBr
TracyBr
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Re: Incorrect email on initial setup - Workfront 09-08-2022
perfect - thank you so much!

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Incorrect email on initial setup - Workfront 09-08-2022
hi - if a user was entered into the system incorrectly (and therefore didn't get the email to set up their account), and then subsequently the email address was updated, how can we send another invitation?

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38

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0

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2
Ability to bulk add document approvers - Workfront 20-10-2021
Our instance uses document approvals and not proof approvals. We often have up to a hundred approvals on a single proof, and currently have to add them one by one. This is very tedious.I would like to be able to add uses in bulk.

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7

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Re: Proof Issue on Versions 2 or Higher - Workfront 08-03-2021
thanks, yes it's a WF notification. but tagging for approvals sends all approvers a WF notification. it's that it only works for the first proof, not subsequent proofs.

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40

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Re: Proof Issue on Versions 2 or Higher - Workfront 08-03-2021
thank you, yes the naming is always confusing/difficult in trying to differentiate. i'm referring to document approvals - we do not use the ProofHQ interface for proof approvals.

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40

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Re: Proof Issue on Versions 2 or Higher - Workfront 08-03-2021
we have had the same issue but through document proofing, not "ProofHQ" proofing. proof 2 and beyond we need to manually resubmit to all proof approvers. very annoying and time consuming.

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40

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2
Re: Gmail spam settings for WF notifications (not proof notifications) - Workfront 14-02-2020
hi, Catherine - this is an ongoing issue with us as well - sometimes, some WF notifications get sent to some users' spam folder, get quarantined, or don't get sent at all. it seems completely random. WF says it's a whitelisting issue but I've gone through that painful process already. i've got an open ticket currently on this issue. in short, WF says it's IS and IS says it's WF, so i'm left in the middle with no answers. let me know if you resolve this. thanks. Tracy Brunet

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8

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Re: Unarchiving Proofs - Workfront 09-10-2019
Hi, Chris - yes 24 hours doesn't seem reasonable, does it. In our case when this arises, we go to the associated project folder on our server, where all project assets are kept. each has a project number in the Workfront project name, so it's easily found. Example: Workfrtont project name 1234-20 Sample Project name Associated project folder and proofs location on our server Projects fiscal year 2020 > 1234-20 Sample Project name > Proofs > Marketing Hope this helps. Tracy Tracy Brunet Costco Wh...

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17

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Re: Link to Proof Comments from Notification - Workfront 16-08-2019
Andrez - like Skye, our notifications take us to the Workfront updates stream as well. and as Jill says, large documents and hundreds of tasks makes this very, very inelegant to find the comment in the proof from the updates stream. we've had to either ask the commenter to cite the comment number, or else filter by the commentor in the proof. how do we make it so that clicking on the comment in the notification opens the proof and brings us to the comment? please help, Tracy Tracy Brunet Costco ...

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Re: Allow screenshots in updates/comments - Workfront 08-04-2019
This would definitely be helpful for us as well - ex. one use needs to get a "snapshot" of what files are in a project folder at a given time. this would be the perfect solution.

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24

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