Incorrect email on initial setup | Community
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Level 2
August 9, 2022
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Incorrect email on initial setup

  • August 9, 2022
  • 1 reply
  • 753 views

hi - if a user was entered into the system incorrectly (and therefore didn't get the email to set up their account), and then subsequently the email address was updated, how can we send another invitation?

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Best answer by MoniqueEvans

The easiest way I've found is if you navigate to the Users list and select the person's account. From there you can select Remind user to register from the more menu. This only works for users with Unregistered icon next to their name.

1 reply

MoniqueEvans
Community Advisor
MoniqueEvansCommunity AdvisorAccepted solution
Community Advisor
August 9, 2022

The easiest way I've found is if you navigate to the Users list and select the person's account. From there you can select Remind user to register from the more menu. This only works for users with Unregistered icon next to their name.

TracyBrAuthor
Level 2
August 9, 2022

perfect - thank you so much!