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SOLVED

Incorrect email on initial setup

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Level 2

hi - if a user was entered into the system incorrectly (and therefore didn't get the email to set up their account), and then subsequently the email address was updated, how can we send another invitation?

1 Accepted Solution

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Correct answer by
Community Advisor

The easiest way I've found is if you navigate to the Users list and select the person's account. From there you can select Remind user to register from the more menu. This only works for users with Unregistered icon next to their name.

Remind to Register.png

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2 Replies

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Correct answer by
Community Advisor

The easiest way I've found is if you navigate to the Users list and select the person's account. From there you can select Remind user to register from the more menu. This only works for users with Unregistered icon next to their name.

Remind to Register.png