perfect - thank you so much!

hi - if a user was entered into the system incorrectly (and therefore didn't get the email to set up their account), and then subsequently the email address was updated, how can we send another invitation?

thanks, yes it's a WF notification. but tagging for approvals sends all approvers a WF notification. it's that it only works for the first proof, not subsequent proofs.

thank you, yes the naming is always confusing/difficult in trying to differentiate. i'm referring to document approvals - we do not use the ProofHQ interface for proof approvals.

we have had the same issue but through document proofing, not "ProofHQ" proofing. proof 2 and beyond we need to manually resubmit to all proof approvers. very annoying and time consuming.

hi, Catherine - this is an ongoing issue with us as well - sometimes, some WF notifications get sent to some users' spam folder, get quarantined, or don't get sent at all. it seems completely random. WF says it's a whitelisting issue but I've gone through that painful process already. i've got an op...

Hi, Chris - yes 24 hours doesn't seem reasonable, does it. In our case when this arises, we go to the associated project folder on our server, where all project assets are kept. each has a project number in the Workfront project name, so it's easily found. Example: Workfrtont project name 1234-20 Sa...

Andrez - like Skye, our notifications take us to the Workfront updates stream as well. and as Jill says, large documents and hundreds of tasks makes this very, very inelegant to find the comment in the proof from the updates stream. we've had to either ask the commenter to cite the comment number, o...

hi, Mohini - we have a status in the request for "Additional info requested". we simply tag the requester in an update within the request and await information. Tracy Brunet Costco Wholesale Corporation

we use Option #1 and it serves our purposes well. we use only one Portfolio (Central Marketing), and all the programs are bucketed into the different types of projects which roughly correspond to our client base (ex. Credit Card program, Human Resources, Membership). they way we can run a report and...