Hi, I have a bit of an urgent ask. When ingesting data using the edge api call documented hereI get a 502 error: An error occurred while calling the 'com.adobe.experience_platform.edge_segmentation' service for this request. Try again. How can this error be resolved for successful ingestion of data?...

Hi,  I have a bit of an urgent ask so any quick responses would be appreciated.  We're trying to add links to SMS and some links we'll need to add as a hyperlink. Is there a way to do this from AJO? ExampleInstead of showing the link: https://www.adobe.com/homeWe'd like to show: Click Here which wou...

Hi,  Is there a way to if a specific attribute was updated during streaming ingestion and only qualify users whose values were updated in that specific ingestion into a journey. I know we can audiences, but audiences would consider already existing profiles in AEP that has those values as well. We'd...

Yes the client does have the realtime ultimate sku purchased. We would like to send the email address of the user who unsubscribed to a destination or using custom actions in real time.

Hi all,  I have a bit of an urgent ask. Is there a way to retrieve one click unsubscribe data for emails sent from AJO in real time for export to a destination? I am aware that the profile snapshot dataset updates when a user unsubscribes but that is saved in a nested structure and would require dat...

Is this possible using the edge api call instead of webSDK? 

Hello,  I have a bit of an urgent ask. Is it possible to ingest attributes from the edge network into an individual profile class? So instead of the data getting saved into an experience event class we would need to map the individual profile class attributes in data collection. If this is possible,...

Is it possible to use bold text and insert new lines in text representations for AJO offers?  Example: Current Outcome The text appears without bold formatting and all lines are merged into one: Welcome to our website! We're excited to offer a wide range of products that cater to your needs. Whether...

Hi,  We have a dataset created in AEP from a schema. We called it 'Test' as an example and after a few days we changed the name of the dataset to 'Test2'. After this change was made the Table Name of the dataset still remains as 'Test' even though the name of the dataset updates to 'Test2'.  Is ther...

@SatheeskannaK  If we cannot identify this, how do direct issues or complaints (regardless of it being technical or not) to a specific email address?