Edge Ingestion Error

[trojan_horse]

Hi, I have a bit of an urgent ask.

When ingesting data using the edge api call documented here

I get a 502 error: 

An error occurred while calling the 'com.adobe.experience_platform.edge_segmentation' service for this request. Try again.

How can this error be resolved for successful ingestion of data?

Thanks

[Harveer_SinghGi1 · Accepted solution]

Hi @trojan_horse ,

Not sure about the exact root cause but there could be few possibilities,

• Make sure that Edge Segmentation setting in your DataStream is configured inline with how you are trying to send/receive data to/from edge.
• Network issues might be preventing communication with the edge segmentation service, have you tried a different network?
• Edge segmentation service might not be reachable temporarily, you can try after some time and see if this work.

Cheers!

[RiteshY18]

@trojan_horse  adding to the suggestion list , I believe you are using API  call not UI

- check the Adobe Service status page 

- Test your API call with Postman or cURL and see if the error persists. If yes validate the request including endpoints