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  • Hi Community, looking for some quick help on an error that is received when testing proof for a DM. its a simple send email where I have configured test profiles to test proof, however I am receiving the below error in the sending logs for the proof message. context.rtEvent.ctx is undefined. I thoug...

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  • @ShrawanSaxena  I am still not getting the expected result when I tried to validate your answer to my query, could you please check this once?

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  • Hi Adobe I/O Team, could you let me know from where are the public/private key expiration emails get triggered? I believe its from the developer console but wanted to validate, or is it from control panel? also, what role is required to receive these notifications? like developer, sys admin etc.  

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  • @rfernandezInnova  Is this the first time you are triggering API message from the instance? If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

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  • @ShrawanSaxena  Thank you for your response, I have a recurring email attached to the workflow, will that be exported as well? also I have the wkf created in stage, so I can export this from stage and import it to prod right?    

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  • Hi community, I have a wkf and recurring email created in stage env, can someone let me know how to export this prod? I have multiple instances and don't want to create the wkf manually. I saw document regarding export package but I am not quite understanding this and looking for some simple step by...

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  • @ShrawanSaxena  I was not using any dynamic content, I finally created a new message and copy pasted the html which worked fine. Thank you for your help.

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  • @ShrawanSaxena  I just tried this for a message I received in March 2021 from a transactional message, it's not showing up yet the last modified for my activity by the mc. Does this take time to update?Which setting controls this in ACS  

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  • @ShrawanSaxena  so if I am understanding this correct, example, I have a transactional message from the execution list which was sent on 1/28/2022 and after weeks if someone who received this message performs some activity on that email, like, open/click, then the last modified via mc will be that d...

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  • Hi community, I have come across a strange behaviour and looking for some help. I have a DM and the summary screen view shows me a content which is appropriate, however when I send proof , the email content is different. How can I resolve this? Any pointers to look at this please.

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