ACS - Error API while Managing transactional messages

[rfernandezInnova]

Hi,

I have a problem with transactional message.

We have configured the API process and we are doing a test from Postman as indicated in the documentation to call the event and trigger the transactional message. But we are getting this error:

We have specified the following information:

POST: https://mc.adobe.io/CompanyName/campaign/mcCompanyName/eventID

POST request Headers:

Authorization: Access Token

Cache-Control: no-cache

X-Api-Key: Client-ID

Content-Type: application/json;charset=utf-8
Content-Length:79

Do you know what should I change?

Thanks in advance
Best regards

[mmbb110 · Accepted solution]

@rfernandezInnova 

Is this the first time you are triggering API message from the instance?

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

[Sukrity_Wadhwa]

Hi @rfernandezInnova,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!